Compliance Manager - UK & Ireland

Big Mamma; Greater London; Sur place; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Mental health support

Earned wage access

Birthday day off

28 days holiday

Résumé du poste

Big Mamma seeks a Compliance Manager to partner with the UK & Ireland operations. You’ll lead allergens, food safety, HACCP and regulatory compliance across multiple sites, conducting audits, guiding corrective actions and preparing for EHO inspections.

You’ll train teams, keep documentation up to date and drive continual improvement while supporting openings. Based in London with regular travel across the UK & Ireland, you’ll collaborate with General Managers, Operations and the Group Hygiene

Qualifications

• Proven experience in food safety, compliance, hygiene or health & safety within hospitality.
• Strong knowledge of food safety, HACCP, allergen management and relevant UK regulations.
• Experience conducting audits, managing corrective actions and supporting regulatory inspections.

Responsabilités

• Lead allergens management and food safety standards, ensuring procedures are followed and risks are minimised
• Conduct restaurant audits, identify gaps and work with teams to implement corrective actions
• Support restaurants through Environmental Health Officer (EHO) inspections and compliance incidents
• Monitor compliance performance, report key risks and drive continuous improvement
• Develop and deliver compliance training, helping restaurant teams put the right practices into action
• Ensure our restaurants meet UK and Irish regulatory requirements, keeping procedures and documentation up to date
• Support new restaurant openings, ensuring compliance standards are in place from day one
• Work closely with the Group Hygiene team to align local practices with Big Mamma’s global standards

Connaissances

Food safety

Compliance

Audits

HACCP

Description du poste

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.

For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy restaurants to life across the UK and beyond.

Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.

We’re now looking for a Compliance Manager to join our Operations team and support our restaurants across the UK and Ireland, ensuring the highest standards of food safety, hygiene, allergen management and health & safety.

THE ROLE

As Compliance Manager, you’ll be the go-to expert for compliance across our UK & Ireland restaurants, working closely with General Managers, Operations and Maintenance to keep our teams safe and our standards high.

You will:

• Lead allergens management and food safety standards, ensuring procedures are followed and risks are minimised

• Conduct restaurant audits, identify gaps and work with teams to implement corrective actions

• Support restaurants through Environmental Health Officer (EHO) inspections and compliance incidents

• Monitor compliance performance, report key risks and drive continuous improvement

• Develop and deliver compliance training, helping restaurant teams put the right practices into action

• Ensure our restaurants meet UK and Irish regulatory requirements, keeping procedures and documentation up to date

• Support new restaurant openings, ensuring compliance standards are in place from day one

• Work closely with the Group Hygiene team to align local practices with Big Mamma’s global standards

ABOUT YOU

• Proven experience in food safety, compliance, hygiene or health & safety within hospitality

• Strong knowledge of food safety, HACCP, allergen management and relevant UK regulations

• Experience conducting audits, managing corrective actions and supporting regulatory inspections

• Excellent organisational, analytical and problem-solving skills

• Confident communicator, able to challenge constructively and build strong relationships with restaurant teams

• Proactive, detail-oriented and comfortable managing multiple sites

• Flexible to travel regularly across the UK and Ireland

• Based In London

OUR OFFER:

• A strategic role with real ownership and visibility across UK & Ireland

• Full-time, permanent role

• Package: Competitive base salary plus Tronc, depending on experience

• 28 days holiday, plus an extra day off on your birthday

• Open Up - free, confidential mental health and wellness support

• Stream - access your wages between paydays.

• Clear growth path within a fast-expanding hospitality group

• Mobility across UK & European Big Mamma venues

At Big Mamma, we value Excellence, Authenticity, Meritocracy and Entrepreneurship. If you’re passionate about raising standards, preventing risks and helping restaurant teams succeed, we’d love to hear from you.

Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.