Compliance Manager - UK & Ireland

Big Mamma Group; Greater London; Sur place; GBP 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Tronc

28 days holiday

Mental health support

Wages on demand

Career growth

Mobility across venues

Résumé du poste

Big Mamma Group is seeking a Compliance Manager to join our Operations team and support our restaurants across the UK and Ireland, ensuring the highest standards of food safety, hygiene, allergen management and health & safety.

You will lead allergens management, conduct restaurant audits, and support inspections by Environmental Health Officers. The role requires travel across the UK & Ireland and collaboration with the Group Hygiene team to align local practices with global standards.

Qualifications

• Proven experience in food safety, compliance, hygiene or health & safety within hospitality.
• Strong knowledge of food safety, HACCP, allergen management and UK regulations.
• Experience conducting audits and managing corrective actions.

Responsabilités

• Lead allergens management and food safety standards, ensuring procedures are followed.
• Conduct restaurant audits, identify gaps and implement corrective actions.
• Support EHO inspections and compliance incidents across UK & Ireland.
• Monitor compliance performance and drive continuous improvement.
• Develop and deliver compliance training for restaurant teams.
• Ensure UK & Irish regulatory requirements are met and documentation is up to date.
• Support new openings with proper compliance standards from day one.
• Coordinate with Group Hygiene to align local practices with global standards.

Connaissances

Food safety

Compliance

Hygiene

Health & Safety

Description du poste

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy restaurants to life across the UK and beyond. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a Compliance Manager to join our Operations team and support our restaurants across the UK and Ireland, ensuring the highest standards of food safety, hygiene, allergen management and health & safety.

THE ROLE

• Lead allergens management and food safety standards, ensuring procedures are followed and risks are minimised.
• Conduct restaurant audits, identify gaps and work with teams to implement corrective actions.
• Support restaurants through Environmental Health Officer (EHO) inspections and compliance incidents.
• Monitor compliance performance, report key risks and drive continuous improvement.
• Develop and deliver compliance training, helping restaurant teams put the right practices into action.
• Ensure our restaurants meet UK and Irish regulatory requirements, keeping procedures and documentation up to date.
• Support new restaurant openings, ensuring compliance standards are in place from day one.
• Work closely with the Group Hygiene team to align local practices with Big Mamma's global standards.

ABOUT YOU

• Proven experience in food safety, compliance, hygiene or health & safety within hospitality.
• Strong knowledge of food safety, HACCP, allergen management and relevant UK regulations.
• Experience conducting audits, managing corrective actions and supporting regulatory inspections.
• Excellent organisational, analytical and problem-solving skills.
• Confident communicator, able to challenge constructively and build strong relationships with restaurant teams.
• Proactive, detail-oriented and comfortable managing multiple sites.
• Flexible to travel regularly across the UK and Ireland.
• Based In London.

OUR OFFER

• A strategic role with real ownership and visibility across UK & Ireland.
• Full-time, permanent role.
• Package: Competitive base salary plus Tronc, depending on experience.
• 28 days holiday, plus an extra day off on your birthday.
• Open Up – free, confidential mental health and wellness support.
• Stream – access your wages between paydays.
• Clear growth path within a fast-expanding hospitality group.
• Mobility across UK & European Big Mamma venues.

At Big Mamma, we value Excellence, Authenticity, Meritocracy and Entrepreneurship.

Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

Experience: Required Employment: Full-time

About Big Mamma Group: At BIG MAMMA, all our products are directly sourced from small Italian producers and local suppliers in the UK, dishes are 100% homemade, served at affordable prices, in beautifully designed spaces and with a BIG BIG SMILE!