Compliance Administrator

Mitie; Chelmsford; On-site; GBP 25,000 - 27,000; Full time

Job summary

Mitie Group in Chelmsford, Essex, is seeking a Compliance Administrator to support PPM compliance, contractor management and data accuracy on-site. Monday to Friday, training will be provided, with a salary £25,000 to £26,500.

The ideal candidate will be proactive, detail-driven and capable of interpreting technical documentation into clear, actionable information. Excellent organisational and communication skills are essential for success in this role.

Qualifications

• Strong administrative and organisational skills.
• Good attention to detail and accuracy.
• Confidence communicating verbally and in writing.
• Ability to read, understand and take action from technical documentation.
• Experience using databases and Microsoft Office applications.

Responsibilities

• Coordinate and arrange compliance activities for PPM.
• Manage and track KPIs to support compliance.
• Liaise with contractors to schedule bookings accurately.
• Maintain up-to-date compliance databases and records.
• Review technical/remedial documentation and provide feedback.
• Handle telephone and email queries professionally.

Skills

Administrative skills

Attention to detail

Communication skills

IT skills

Microsoft Office

Tools

Databases

Microsoft Office

Job description

Job Title: Compliance Administrator
Salary: £25,000 to £26,500
Contract Type: Permanent
Type of Employment: Full Time
Weekly Contractual Hours: 40 hours
Shift Description: Monday to Friday; 8:00 AM to 5:00 PM
Location: Essex County Council, County Hall, Market Road, Chelmsford, Essex CM1 1QH

About the Role

We are open to applications from experienced compliance administrators, as well as enthusiastic individuals at the start of their career who are keen to learn and grow within the compliance field. Full on-site training will be provided Salary banding varies depending on experience.

At Mitie, we are proud to be the UK's leading facilities management and professional services company. Our success is built on our people, and we foster a culture where colleagues are supported, encouraged and empowered to thrive.

We value fresh ideas, positive energy and a collaborative approach. Joining Mitie means becoming part of a forward-thinking business that invests in its people, supports community engagement through CSR days and provides excellent opportunities for growth and development.

We are looking for a proactive and detail-driven Compliance Officer to join our team. This role is key to ensuring compliance across Planned Preventative Maintenance (PPM) activities, contractor management and data accuracy.

You'll be the go-to person for coordinating compliance schedules, tracking performance against KPIs and ensuring contractors are booked and managed effectively.

This is a varied role that requires excellent administrative skills, strong communication and the ability to interpret technical documentation into clear, actionable information.

Key Responsibilities

The role will include:

• Coordinating and arranging Planned Preventative Maintenance (PPM) compliance activities.
• Managing and tracking Key Performance Indicators (KPIs) to support contractual and regulatory compliance.
• Liaising with contractors to ensure bookings are scheduled accurately and promptly.
• Maintaining accurate and up-to-date compliance databases and records.
• Reviewing and interpreting technical and remedial documentation and providing clear feedback where required.
• Handling telephone and email queries professionally and providing excellent customer service.
• Supporting internal teams with reporting, data management and compliance-related administration.
• Identifying opportunities for process improvement and bringing forward new ideas.
• Working collaboratively with colleagues and contributing to a positive team environment.
• Participating in Corporate Social Responsibility (CSR) days to support community initiatives.

What We're Looking For

Previous experience in compliance, facilities management or an administrative role is desirable, but not essential, as on-site training will be provided.

The ideal candidate will have:

• Strong administrative and organisational skills.
• Good attention to detail.
• Confidence communicating both verbally and in writing.
• The ability to read, understand and take action from remedial or technical documentation.
• Good IT skills, including experience using databases and Microsoft Office applications.
• A positive, professional and proactive approach.
• Flexibility and a willingness to learn.
• An interest in innovation and continuous improvement.
• A willingness to contribute ideas and work collaboratively as part of a team.