Complex Case Worker in London)

Ad Warrior Ltd; London; On-site; GBP 26,000 - 35,000; Full time

Job summary

Join a forward-thinking organization dedicated to supporting young people facing complex challenges. As a Complex Case Worker, you will be part of a dynamic team focused on enhancing service delivery and providing essential support to those in need. This role involves working collaboratively with various partners to ensure young individuals have access to the treatment services necessary for their growth and recovery. With a commitment to making a meaningful difference, you will play a crucial role in empowering service users to achieve positive change in their lives.

Benefits

Generous annual leave (27 days plus bank holidays)

Annual leave purchase scheme

Enhanced sick pay and pension contributions

Death in service benefit

Free Will writing

Eyecare vouchers

Blue Light Card discounts

Training and development opportunities

Flexible working and family-friendly policies

Wellbeing programs and Employee Assistance Programme

Qualifications

• Experience in managing a team with clients facing substance misuse issues.
• Ability to work seamlessly within professional partnerships.

Responsibilities

• Improve access to treatment services for young people with complex needs.
• Provide 1:1 support and group work interventions.

Skills

Experience handling complex cases involving young people

Knowledge of the criminal justice sector

Job description

Complex Case Worker

Location: London

Salary: £26,250 - £34,650 per annum

The post holder will be part of the Insight Platform, Young People's Service, working with young people facing alcohol-related problems, mental health issues, and complex needs, including drugs, psychological issues, anti-social behaviour, self-harm, or other co-existing needs. The role involves improving access to treatment services and providing interventions such as 1:1 support and group work.

You will bring a creative approach and a willingness to build a successful, dynamic team focused on delivering excellence and a high-quality service to enhance the reputation of Waythrough. You will work seamlessly within professional partnerships to deliver outstanding services. An engaging communicator, you will have experience working in a similar or NHS setting managing a team with clients facing substance misuse issues and/or complex needs.

We are committed to fair chances for all, ensuring everyone can access the support they need to reach their potential. By joining our passionate team, you can make a meaningful difference by believing in our service users and their capacity for positive change.

Ideally, you will have:

• Experience handling complex cases involving young people
• Knowledge of the criminal justice sector

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The salary shown reflects the full earning potential; starting salaries allow for pay progression within the band.

Who are we...

Waythrough (formerly Humankind) was launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down barriers preventing people from accessing support to live fulfilling lives. We address poverty and disadvantage through mental health, drug and alcohol support, housing, and related services.

We operate nearly 200 services across England with almost 3,500 staff and volunteers supporting around 125,000 people annually.

As we fully integrate our systems and approaches, some job postings may still be branded 'Humankind'. Our recruitment systems will be unified next year.

Benefits

• Generous annual leave (27 days plus bank holidays, increasing to 32 after 1 year)
• Annual leave purchase scheme
• Enhanced sick pay and pension contributions
• Death in service benefit
• Free Will writing, eyecare vouchers, Blue Light Card discounts
• Training and development opportunities
• Flexible working and family-friendly policies
• Wellbeing programs, Employee Assistance Programme, and support networks

To Apply

If you are interested and believe you are suitable, please apply through the link to our website:

Apply here