Housing Advice Worker

Single Homeless Project; London; On-site; GBP 27,000 - 31,000; Part time

Job summary

An established charity in London seeks a passionate Housing Advice Worker to join their team. This part-time role offers a unique opportunity to make a significant impact on the lives of vulnerable individuals. You'll collaborate with Probation Services, providing essential support to clients in securing housing and navigating complex systems. With a focus on empowerment and independence, your contributions will help clients overcome barriers and achieve secure futures. Enjoy a flexible work environment, generous leave, and specialized training programs as you join a dedicated team committed to social change.

Benefits

Salary increase after probation

Flexible working hours

25 days annual leave

Contributory pension scheme

Health Cash Plan

Specialized training programs

Qualifications

• Experience with vulnerable clients and supported housing services.
• Knowledge of housing legislation and quality service principles.

Responsibilities

• Manage caseloads and conduct assessments for clients' needs.
• Provide tailored advice to help clients achieve stability.

Skills

Understanding of supported housing

Experience managing complex situations

Effective liaison with service providers

Understanding of quality service principles

Self-motivated and time management

Education

Relevant qualifications in housing legislation

Job description

Single Homeless Project

has a new opportunity for a Housing Advice Worker to join our team based in London. This is a part-time, permanent position working 18.75 hours, including some evenings and weekends. The starting salary is £27,413.19, rising incrementally to £30,239.20 per annum (pro rata).

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and advocating for change. We support people in crisis and assist those taking steps toward independence and employment, impacting 12,000 lives annually across all 32 boroughs.

About The Housing Advice Worker Role

We seek passionate individuals to join our dynamic team, where each day offers the chance to make a lasting impact. Our service partners with the Ministry of Justice and St Mungo's to deliver a pan-London Housing Advice and Interventions Service launched in June 2021. This role involves working within probation offices, collaborating with Probation Services to support clients in maintaining or accessing housing, which can be a pivotal point in their journey.

You will manage a caseload across specified boroughs, conducting assessments to identify housing, employment, and financial needs. Through tailored advice and support, you will help clients access services, build independence, and progress toward stability. Your work will directly influence people's lives, helping them overcome barriers and achieve secure futures.

Whether providing frontline support or navigating complex systems, your contributions will be highly valued and impactful.

Skills and Experience Required

• Understanding of supported housing or floating support services, with knowledge of Housing legislation or relevant qualifications.
• Experience managing complex situations involving vulnerable clients.
• Ability to liaise effectively with service providers and agencies to improve client services.
• Understanding of quality service principles, customer focus, and empowering service users.
• Self-motivated, able to work under pressure, manage time effectively, and prioritize tasks.

Benefits

• Salary increase after six months' probation.
• 37.5-hour workweek with flexible hours (core hours 10am–4pm).
• 25 days annual leave, increasing to 30 days plus paid Bank Holidays.
• Contributory pension scheme with 5% employer contribution.
• Health Cash Plan and discounts scheme.
• Specialized training programs to develop skills and knowledge.

Closing date: Tuesday 20th May at Midnight

Interview date: Wednesday 4th June via Microsoft Teams

This role requires an Enhanced DBS check for the successful candidate.

Join the Single Homeless Project team – click ‘apply’ now to become our Housing Advice Worker. We look forward to hearing from you!

This position will require an Enhanced DBS check for the successful applicant.

Single Homeless Project is committed to equal opportunities, diversity, and inclusion. We are Disability Confident and IIP Silver accredited.