Complex Case Recovery Coordinator: Drive Recovery & Impact

Change Grow Live; Greater London; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Wellness hour & hub

Pension scheme

Discounts

Friendly team

Training & progression

Job summary

Change Grow Live in London is seeking a Complex Case Recovery Coordinator to assess and engage with service users, ensuring access to the right interventions at the right time within the Tower Hamlets service.

You will work full time in a fixed-term role, supporting recovery, liaising with partners, and contributing to a holistic care approach. DBS checks apply, and visa sponsorship is not offered.

Qualifications

• Strong understanding of substance misuse issues and related services.
• Excellent verbal and written communication skills.
• Proactive, able to work on own initiative with strong time management.
• Knowledge of mental health interventions and good practice.
• Ability to collaborate with diverse professionals and stakeholders.
• Ability to adapt to changes while prioritising service users’ needs.

Responsibilities

• Support service users from entry into the service through recovery journey.
• Engage with communities of interest (e.g., sex workers, homeless people, BAME groups).
• Provide screening, assessment, recovery planning and onward referral.
• Reduce drug and alcohol related harm for service users and the wider community.
• Promote involvement of carers, service users and the community.
• Advocate for access to partnership services.
• Support social reintegration and promote recovery, resilience and self-determination.

Skills

Excellent communication

Time management

Interpersonal skills

Partnership working

Change management

Tools

MS Office

Job description

Change Grow Live in London is seeking a Complex Case Recovery Coordinator to assess and engage with service users, ensuring access to the right interventions at the right time within the Tower Hamlets service.

You will work full time in a fixed-term role, supporting recovery, liaising with partners, and contributing to a holistic care approach. DBS checks apply, and visa sponsorship is not offered.