Compassionate Veterinary Receptionist - Part-Time

Ivc; Heswall; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

6.6 weeks' annual leave + birthday off

Healthcare Cash Plan

Pension scheme

Discounted veterinary care

Cycle to Work salary sacrifice

Job summary

inspiring vet care, Heswall branch, is seeking a Receptionist to join on a part-time permanent basis. The role centers on welcoming clients and their pets, managing appointments and enquiries, and supporting the veterinary team with admin tasks.

You’ll be friendly, organised and customer-focused, able to multitask in a busy practice and work well with colleagues. We offer generous annual leave, development opportunities and employee benefits.

Qualifications

• Friendly, organised and customer-focused individual who works well in a team.
• Experience in a customer-facing role with focus on service and attention to detail.
• Ability to manage multiple tasks in a busy environment.
• Collaborative and open to feedback and learning.

Responsibilities

• Greeting clients and their pets in a warm and professional manner.
• Managing appointments and maintaining the practice diary.
• Answering phone calls and responding to enquiries.
• Handling payments and processing invoices.
• Maintaining accurate client and patient records.
• Supporting the veterinary team with administrative tasks.
• Ensuring the reception area remains clean, calm, and welcoming.

Skills

Excellent communication skills

Customer-facing experience

Multitasking

Team player

Proactive attitude

Job description

inspiring vet care, Heswall branch, is seeking a Receptionist to join on a part-time permanent basis. The role centers on welcoming clients and their pets, managing appointments and enquiries, and supporting the veterinary team with admin tasks.

You’ll be friendly, organised and customer-focused, able to multitask in a busy practice and work well with colleagues. We offer generous annual leave, development opportunities and employee benefits.