Compassionate Veterinary Receptionist — Growth & Perks

Inspiring Vet Care; Falkirk; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

6.6 weeks holiday

Birthday off

Pension scheme

Discounted veterinary care

Healthcare plan

Cycle to Work

Learning & development

Job summary

Inspiring Vet Care is seeking a friendly, organised Receptionist to join Lawrie Veterinary Group across four sites. You’ll be the first point of contact for clients, managing bookings, handling enquiries, and supporting the clinical team with administration.

This full-time fixed-term role covers 40 hours per week with one in four Saturdays. You’ll work in a busy practice with small animals and exotics, delivering a welcoming, professional experience and contributing to a smooth client and

Qualifications

• Experience in a customer-facing role with a focus on service.
• Cash handling experience and ability to handle difficult conversations.
• Proficiency with Microsoft Office and email for administration.

Responsibilities

• Manage appointments and handle enquiries to support client care.
• Provide administration support to the clinical team and colleagues.
• Maintain a welcoming, professional and empathetic environment for clients.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

Microsoft Office

Job description

Inspiring Vet Care is seeking a friendly, organised Receptionist to join Lawrie Veterinary Group across four sites. You’ll be the first point of contact for clients, managing bookings, handling enquiries, and supporting the clinical team with administration.

This full-time fixed-term role covers 40 hours per week with one in four Saturdays. You’ll work in a busy practice with small animals and exotics, delivering a welcoming, professional experience and contributing to a smooth client and