Compassionate Vet Receptionist - Client Care & Admin

Ivc; Abertillery; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

6.6 weeks annual leave

Birthday day off

Healthcare cash plan

Cycle to work

Pension scheme

Discounted veterinary care

Job summary

inspiring vet care in South Wales is seeking a Receptionist for the Abertillery site, 4 days a week 8.30am-7pm with 1:4 Saturdays 9am-6pm. You will be the first point of contact, delivering a welcoming, professional and compassionate experience while handling appointments and enquiries.

You will work closely with clinical and non-clinical colleagues to ensure a smooth client and patient journey, take payments, answer calls, bookings, and maintain a tidy reception environment.

Qualifications

• Experience in a customer-facing role with a focus on service.
• Ability to manage multiple tasks in a busy environment.
• Friendly, organised and customer-focused.
• Willingness to support colleagues.

Responsibilities

• Answering telephones
• Taking payments
• Client bookings
• Customer service
• Administration duties
• Maintaining high level of cleanliness

Skills

Excellent communication

Customer-facing experience

Multi-tasking ability

Team collaboration

Proactive attitude

Job description

inspiring vet care in South Wales is seeking a Receptionist for the Abertillery site, 4 days a week 8.30am-7pm with 1:4 Saturdays 9am-6pm. You will be the first point of contact, delivering a welcoming, professional and compassionate experience while handling appointments and enquiries.

You will work closely with clinical and non-clinical colleagues to ensure a smooth client and patient journey, take payments, answer calls, bookings, and maintain a tidy reception environment.