Part-Time Veterinary Reception Lead

Ivc; Lampeter; On-site; GBP 20,000 - 24,000; Part time

Benefits offered by this job

Annual leave

Pension scheme

Discounted veterinary care

Healthcare plan

Cycle to work

Training opportunities

Green Cars salary sacrifice

Retail discounts

Job summary

inspiring vet care in West Wales is seeking a part-time Head Receptionist for Steffan Veterinary Services. You will be the first point of contact for clients, ensuring a welcoming, professional experience while supporting appointment scheduling and client communications.

The role offers 30 hours per week with flexible days and occasional Saturdays, in a supportive practice focused on care and continuity. Veterinary setting experience is a plus, but the right attitude matters most.

Qualifications

• Proven experience in customer service or front desk roles.
• Ability to manage multiple tasks in a busy environment.
• Friendly, professional manner with clients and pets.
• Willingness to learn and adapt in a veterinary setting.

Responsibilities

• Greeting clients and their pets
• Managing appointments
• Taking payments
• Telephone handling
• Cleaning
• Debt management
• Pet health club
• Assisting with practice KPI's
• Diary management
• Stock management

Skills

Excellent communication

Customer-facing experience

Multi-tasking

Team collaboration

Proactive attitude

Job description

inspiring vet care in West Wales is seeking a part-time Head Receptionist for Steffan Veterinary Services. You will be the first point of contact for clients, ensuring a welcoming, professional experience while supporting appointment scheduling and client communications.

The role offers 30 hours per week with flexible days and occasional Saturdays, in a supportive practice focused on care and continuity. Veterinary setting experience is a plus, but the right attitude matters most.