Compassionate Relief Worker - Flexible Shifts

Riverside; Gloucester; On-site; GBP 18,000 - 25,000; Part time

Job summary

Riverside in Gloucester is seeking a Relief Worker to deliver customer-focused support in a care and housing environment. The role involves assisting in providing care, promoting dignity, and maintaining wellbeing within a safe, confidential setting.

You will work under the scheme manager and support team, covering shifts as required, with good communication and teamwork essential to meet residents’ needs and maintain high service standards.

Qualifications

• Experience of working with people from diverse backgrounds.
• Compassionate, patient, reliable and empathetic.
• Customer focused with excellent communication skills both written and verbal.
• Flexible and approachable with a positive attitude.
• Excellent team player able to meet business requirements.
• Basic literacy and numeracy skills.

Responsibilities

• Provide high quality, customer-oriented service.
• Assist in providing care and support to customers.
• Maintain and promote the dignity and wellbeing of individuals.
• Foster effective communication with customers and colleagues.
• Encourage independence and social engagement.
• Maintain accurate records and confidentiality.
• Undertake training and development as required.

Skills

Customer focus

Excellent communication

Flexibility

Team player

Compassionate and empathetic

Basic literacy and numeracy

Education

NVQ or Diploma in Health and Social Care

Tools

Microsoft Word

Microsoft Excel

Job description

Riverside in Gloucester is seeking a Relief Worker to deliver customer-focused support in a care and housing environment. The role involves assisting in providing care, promoting dignity, and maintaining wellbeing within a safe, confidential setting.

You will work under the scheme manager and support team, covering shifts as required, with good communication and teamwork essential to meet residents’ needs and maintain high service standards.