Compassionate Money Advice Caseworker

Schools; Shoreham-by-Sea; On-site; GBP 22,000 - 32,000; Full time

Job summary

Schools in Shoreham-by-Sea is seeking a Money Advice Caseworker to work directly with clients facing debt and financial hardship. You will provide high-quality advice, assess circumstances, and help clients understand options to take concrete steps toward resolving difficulties.

You will negotiate with creditors, prepare budgets, identify priority debts, and empower clients to make informed financial decisions.

Qualifications

• Experience of debt, money, welfare benefits, or related advice work.
• Knowledge of debt services, creditor negotiation, and financial capability support.
• Empathetic communicator.
• Comfortable with numbers and difficult conversations.
• Organised, resilient, and adaptable.
• Team player open to feedback.
• DBS check required or helpful but not essential

Responsibilities

• Assess clients' financial circumstances and identify options for resolution.
• Prepare realistic budgets and identify priority debts.
• Negotiate with creditors and creditors on behalf of clients.
• Explain complex financial information in plain language.
• Empower clients to make informed decisions and take concrete steps.

Skills

Debt advice experience

Welfare benefits knowledge

Empathetic communicator

Numerical literacy

Problem solving

Organised and resilient

Team player

Feedback mindset

Job description

Schools in Shoreham-by-Sea is seeking a Money Advice Caseworker to work directly with clients facing debt and financial hardship. You will provide high-quality advice, assess circumstances, and help clients understand options to take concrete steps toward resolving difficulties.

You will negotiate with creditors, prepare budgets, identify priority debts, and empower clients to make informed financial decisions.