Compassionate Hospital Receptionist - Part-Time

Nuffield Health Careers; Guildford; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Gym membership discount

Pension scheme

Holiday entitlement

Job summary

Nuffield Health Guildford Hospital is seeking a Receptionist on a bank/part-time basis. The role focuses on friendly, clear communication and efficient reception duties at Guildford Hospital.

You will handle phone calls, appointment bookings, and patient directions, while contributing to a welcoming environment. Prior healthcare administration or reception experience is preferred, with emphasis on compassionate customer service.

Qualifications

• Excellent communication and customer service skills.
• Good IT and keyboard skills; able to explain information clearly.
• Experience in healthcare administration or reception preferred.

Responsibilities

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Skills

Communication

IT skills

Keyboard skills

Job description

Nuffield Health Guildford Hospital is seeking a Receptionist on a bank/part-time basis. The role focuses on friendly, clear communication and efficient reception duties at Guildford Hospital.

You will handle phone calls, appointment bookings, and patient directions, while contributing to a welcoming environment. Prior healthcare administration or reception experience is preferred, with emphasis on compassionate customer service.