Compassionate Hospital Receptionist (Ad Hoc, Part-Time)

Nuffield Health; Brighton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Pension scheme

Discounted gym membership

Free parking

Job summary

Nuffield Health Brighton Hospital is seeking a friendly Receptionist on a bank/part-time basis to welcome patients, answer calls and guide visitors to the appropriate areas. You will manage enquiries with empathy and maintain accurate front-desk records.

Join a team delivering high standards of patient care within a busy hospital environment. The role focuses on clear communication, teamwork, and providing an excellent first impression for patients and colleagues.

Qualifications

• Experience in healthcare administration or on reception.
• Strong communication, IT and keyboard skills.
• Able to explain sensitive information clearly and empathetically.
• Part-time bank role with ad-hoc hours.

Responsibilities

• Answer the phone and handle enquiries.
• Welcome patients and direct to changing or waiting rooms.
• Book appointments and prepare clinical paperwork.
• Collaborate with staff to ensure smooth department operation.

Skills

Reception experience

Customer service

IT skills

Clear communication

Tools

MS Office

Job description

Nuffield Health Brighton Hospital is seeking a friendly Receptionist on a bank/part-time basis to welcome patients, answer calls and guide visitors to the appropriate areas. You will manage enquiries with empathy and maintain accurate front-desk records.

Join a team delivering high standards of patient care within a busy hospital environment. The role focuses on clear communication, teamwork, and providing an excellent first impression for patients and colleagues.