Compassionate Healthcare Receptionist & Admin

Cygnet Care Services Limited; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Employee discount saving

Strong career progression

Job summary

Cygnet Healthcare is seeking an experienced receptionist to join the team at Cygnet Broughton House. The role is 40 hours per week, delivering a welcoming and professional front-desk service for residents and visitors.

You will handle calls, visits, post, and general office duties, while maintaining confidentiality and a tidy reception area. GCSE Maths and English are required, along with good numeracy and literacy.

Qualifications

• GCSE Maths and English are required with good literacy.
• Experience as receptionist/administration in healthcare or frontline environment.
• Confidentiality and accuracy in record-keeping.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors & notify the appropriate member of staff of their arrival.
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately.
• Answer & transfer all incoming calls and take messages where appropriate.
• Sort & distribute post, and assist with general office duties as required.
• Keep the reception area clean & tidy.
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

Skills

Customer service

Organised

Multitasking

Excellent communication

Education

GCSE Maths and English

Tools

Windows

Word

Excel

Outlook

Job description

Cygnet Healthcare is seeking an experienced receptionist to join the team at Cygnet Broughton House. The role is 40 hours per week, delivering a welcoming and professional front-desk service for residents and visitors.

You will handle calls, visits, post, and general office duties, while maintaining confidentiality and a tidy reception area. GCSE Maths and English are required, along with good numeracy and literacy.