Compassionate Cat Welfare & Rehoming Assistant

CATS PROTECTION; Hereford; On-site; GBP 8,600 - 14,000; Full time

Benefits offered by this job

Health and wellbeing benefits

26 days' annual leave

Contributory pension scheme

Life assurance

Salary Finance access

Eye care vouchers

Job summary

Cats Protection in Hereford is seeking a Rehoming and Welfare Assistant to join our team. This role covers cat care, cleaning pens, feeding, and assisting with welfare duties on a 21 hours per week rota, including weekends.

You will support rehoming information, viewings and adoption processes while providing friendly customer service and working with volunteers. A full manual driving licence is essential.

Qualifications

• A full, manual driving license is essential as some driving of centre vans is required.
• An excellent communicator with strong empathy.
• Excellent customer service skills and experience of dealing with members of the public.
• Experience of animal welfare, including feeding, cleaning, medicating and handling.
• Resilient with the ability to cope with potentially distressing situations.
• A positive attitude and good at working as part of a team.
• An understanding of health and safety and comfortable with manual handling tasks.

Responsibilities

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
• Work with volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

Skills

Driving licence

Empathy

Customer service

Teamwork

Health and safety awareness

Job description

Cats Protection in Hereford is seeking a Rehoming and Welfare Assistant to join our team. This role covers cat care, cleaning pens, feeding, and assisting with welfare duties on a 21 hours per week rota, including weekends.

You will support rehoming information, viewings and adoption processes while providing friendly customer service and working with volunteers. A full manual driving licence is essential.