Rehoming and Welfare Assistant

Cats

Ferndown

On-site

GBP 17,000 - 21,000

Part time

2 days ago

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Benefits offered by this job

Health and wellbeing benefits

Ongoing learning and development

26 days annual leave

Pension scheme

Job summary

Cats Protection is seeking a Rehoming and Welfare Assistant for our Ferndown centre in Dorset. This 28-hour role across four days includes one weekend day and bank holidays when required, with a salary up to £19,154.40 per year. You’ll help with cat care, cleaning, customer service and supporting adoption activities.

Our team relies on empathy, clear communication and teamwork. A full manual driving licence is essential for occasional vehicle movements and veterinary runs.

Qualifications

Full manual driving licence required.
Excellent communicator with strong empathy.
Experience in customer service and dealing with the public.
Experience in animal welfare and cat care.
Ability to cope with distressing situations and work as part of a team.

Responsibilities

Clean cat pens and litter trays across centre sections.
Feed and care for cats, including medical or behavioural needs; handling as required.
Present a professional, friendly image to customers and visitors.
Assist with veterinary runs; may drive the Cats Protection vehicle off-site.
Work with volunteers to coach and guide them on cat care duties.
Support scheduling and preparation of rehoming information, viewings and adoptions.

Skills

Driving license (Full)

Empathy

Customer service

Teamwork

Health & safety

Cat care

Job description

Team: Centre

Location: Ferndown, Dorset

Work pattern: 28 hours per week across 4 days, to include 1 weekend day and bank holidays when required

Salary: Up to £19,154.40 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Rehoming and Welfare Assistant:

Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
Present a professional and friendly image to customers and visitors
As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
Work with volunteers to coach and guide them on cat care duties
Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

Ourcentres care for thousands of cats each year until they are able to find a loving new home
Our dedicated team of staff and volunteers work together to provide the best possible care for the cats at our centre, while supporting the many different activities that help keep the centre running smoothly

What we’re looking for in our Rehoming and Welfare Assistant:

A full, manual driving license is essential as some driving of centre vans is required
An excellent communicator with strong empathy
Excellent customer service skills and experience of dealing with members of the public
Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
Resilient with the ability to cope with potentially distressing and emotional situations
A positive attitude and good at working as part of a team
An understanding of health and safety and comfortable with manual handling tasks

What we can offer you in a role where you make a difference to cats’ lives every day