Community Wellbeing Navigator: Social Isolation Support

AQUARIUS ACTION PROJECTS; Newton Aycliffe; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme with employer contrib.

Life assurance

Enhanced sick pay

Birthday leave

Professional qualifications reimburse

GP access 24/7

Cycle to Work

Blue Light Card discounts

Free will writing

Job summary

Waythrough in Newton Aycliffe is seeking a compassionate Social Isolation Support Coordinator to help adults aged 55+ facing loneliness, isolation or wellbeing challenges. You will assess needs, develop personalised plans and connect clients with local services to improve wellbeing and social connection.

You will work one-to-one, build confidence, and support access to community activities, while maintaining clear records. The role is a 12-month fixed-term contract, 37 hours per week.

Qualifications

• Experience working with vulnerable adults, older people or wellbeing needs.
• Understanding of loneliness and social isolation.
• Experience assessing individual needs and developing support plans.
• Knowledge of safeguarding principles and procedures.
• Excellent communication and interpersonal skills.
• Ability to motivate and empower individuals to achieve positive outcomes.
• Ability to work independently and manage your own caseload.

Responsibilities

• Work with individuals to understand needs, strengths, goals and barriers.
• Develop personalised support plans to improve wellbeing, confidence and independence.
• Provide practical and emotional support to those experiencing loneliness or isolation.
• Help individuals access local community groups, activities and services.
• Accompany people to initial appointments or activities where appropriate.
• Provide information, advice and signposting to health, social care, housing and welfare services.
• Build relationships with local organisations and community partners.
• Monitor progress, review plans and maintain records.
• Recognise safeguarding concerns and follow procedures.

Skills

Experience with vulnerable adults

Empathy and relationship-building

Independence

Communication skills

Motivation and empowerment

Caseload management

Driving licence

Education

Health and social care qualification

Job description

Waythrough in Newton Aycliffe is seeking a compassionate Social Isolation Support Coordinator to help adults aged 55+ facing loneliness, isolation or wellbeing challenges. You will assess needs, develop personalised plans and connect clients with local services to improve wellbeing and social connection.

You will work one-to-one, build confidence, and support access to community activities, while maintaining clear records. The role is a 12-month fixed-term contract, 37 hours per week.