Social Isolation Support Coordinator

AQUARIUS ACTION PROJECTS

Newton Aycliffe

On-site

GBP 26,000 - 34,000

Full time

6 days ago

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Benefits offered by this job

27 days annual leave

Pension scheme with employer contrib.

Life assurance

Enhanced sick pay

Birthday leave

Professional qualifications reimburse

GP access 24/7

Cycle to Work

Blue Light Card discounts

Free will writing

Job summary

Waythrough in Newton Aycliffe is seeking a compassionate Social Isolation Support Coordinator to help adults aged 55+ facing loneliness, isolation or wellbeing challenges. You will assess needs, develop personalised plans and connect clients with local services to improve wellbeing and social connection.

You will work one-to-one, build confidence, and support access to community activities, while maintaining clear records. The role is a 12-month fixed-term contract, 37 hours per week.

Qualifications

Experience working with vulnerable adults, older people or wellbeing needs.
Understanding of loneliness and social isolation.
Experience assessing individual needs and developing support plans.
Knowledge of safeguarding principles and procedures.
Excellent communication and interpersonal skills.
Ability to motivate and empower individuals to achieve positive outcomes.
Ability to work independently and manage your own caseload.

Responsibilities

Work with individuals to understand needs, strengths, goals and barriers.
Develop personalised support plans to improve wellbeing, confidence and independence.
Provide practical and emotional support to those experiencing loneliness or isolation.
Help individuals access local community groups, activities and services.
Accompany people to initial appointments or activities where appropriate.
Provide information, advice and signposting to health, social care, housing and welfare services.
Build relationships with local organisations and community partners.
Monitor progress, review plans and maintain records.
Recognise safeguarding concerns and follow procedures.

Skills

Experience with vulnerable adults

Empathy and relationship-building

Independence

Communication skills

Motivation and empowerment

Caseload management

Driving licence

Education

Health and social care qualification

Job description

Social Isolation Support Coordinator

Social Isolation Support Coordinator

Location: Newton Aycliffe Hub, County Durham (DL5 7DZ)

Salary: £25,877.80 will be starting salary, with full earning potential up to £34,240

Contract: 12-month fixed-term contract

Hours: 37 hours per week, Monday - Thursday, 9am–5pm & Friday, 9am–4.30pm

About Waythrough

Make a real difference in your community

About the roleAt Waythrough, we’re looking for a compassionate and motivated Social Isolation Support Coordinator to join our Community Services team. This is an exciting opportunity to join a new role supporting adults aged 55 and over who may be experiencing loneliness, social isolation, poor mental wellbeing or difficulties accessing their local community.

You’ll work directly with individuals on a one-to-one basis, helping them build confidence, improve their wellbeing and develop meaningful social connections. You’ll support people to identify their goals, explore opportunities within their communities and access the services and activities that can make a real difference to their lives.

As this is a new role, you’ll have the opportunity to shape how the service develops, build relationships with local organisations and demonstrate the positive impact this support can have. Your work will help us show commissioners the value of the service and its potential to improve outcomes for local people.

What will you be doing?

As a Social Isolation Support Coordinator, you will:

Work with individuals to understand their needs, strengths, goals and the barriers they face.
Develop personalised support plans focused on improving wellbeing, confidence and independence.
Provide practical and emotional support to people experiencing loneliness, anxiety, low confidence or social isolation.
Help individuals access local community groups, activities, volunteering opportunities and other support services.
Accompany people to initial appointments or community activities where appropriate, helping them feel confident taking the next steps.
Provide information, advice and signposting to relevant health, social care, housing, welfare and community services.
Build positive working relationships with local organisations and community partners.
Monitor progress, review support plans and maintain accurate records of outcomes.
Recognise safeguarding concerns and follow the appropriate procedures to help keep people safe.

You’ll work independently, managing your own caseload while building a strong network of local connections to help people access the support they need.

What are we looking for?

We’re looking for someone who is approachable, empathetic and confident in building relationships with people from a range of backgrounds. You’ll understand the impact loneliness and social isolation can have on someone’s life and be passionate about helping people feel valued, connected and empowered.

You will have:

Experience working with vulnerable adults, older people or individuals with wellbeing needs.
An understanding of the causes and impact of loneliness and social isolation.
Experience assessing individual needs and developing support plans.
Knowledge of safeguarding principles and procedures.
Excellent communication and interpersonal skills.
The ability to motivate and empower individuals to achieve positive outcomes.
The ability to work independently and manage your own caseload.
A full driving licence and access to a vehicle, as required for the role.

A relevant qualification in health and social care, community development, counselling, advice and guidance, or a related field would be desirable.

Experience in social prescribing, community navigation or wellbeing support would also be beneficial. However, we welcome applications from people with transferable skills who can demonstrate the ability to engage effectively with individuals and build positive, trusting relationships.

What We Offer