Community Support Worker

Magenta Domiciliary Care Services Ltd; Kettering; On-site; GBP 20,000 - 25,000; Full time

Job summary

A compassionate care service provider in Kettering is hiring a Support Worker to assist individuals in living independently. You will deliver personal care, support clients in their community activities, and maintain accurate documentation. This role requires a full UK driving license and a commitment to safeguarding vulnerable individuals. Ideal candidates will possess strong communication skills, previous experience in caregiving, and an NVQ in Health and Social Care. Competitive pay and ongoing training are offered.

Benefits

Competitive pay rates

Ongoing training and CPD opportunities

Supportive management team

Qualifications

• Experience working in domiciliary care or support work.
• Familiarity with care planning and compliance requirements.
• Knowledge of mental health, learning disabilities, or addiction support.

Responsibilities

• Provide personal care including washing, dressing, and medication prompts.
• Assist customers in accessing the community and engaging in social activities.
• Maintain accurate records in line with company policies.

Skills

Strong communication skills

Interpersonal skills

Time management

Adaptability

Commitment to safeguarding

Education

NVQ Level 2 or 3 in Health and Social Care

Job description

Join Magenta Domiciliary Care Services as a Support Worker and become part of a team that makes a real difference every day. This role is about more than providing care its about helping people live with dignity, independence, and confidence in their own homes and communities. You'll support customers with personal care, meal preparation, household tasks, and social activities such as community visits, ensuring each person feels valued and respected. Most visits are carried out independently, giving you the chance to build trusted one-to-one relationships, while occasionally working alongside colleagues for customers who need extra support. A full driving licence is essential, and all applicants will be subject to a DBS check. Strong communication and record-keeping skills are key, as you'll be responsible for documenting care and reporting concerns promptly. If you're looking for a role where every day brings the opportunity to make a positive impact, this is your chance to be part of something meaningful.

Main duties of the job

As a Support Worker with Magenta Domiciliary Care Services, you'll play a vital role in helping people live independently and confidently in their own homes. Each day brings variety from assisting with daily routines and encouraging healthy living, to offering companionship and supporting customers to remain active in their communities. You'll often work alone, giving you the chance to build trusted one-to-one relationships, but at times you'll collaborate with colleagues when customers require more than one worker. Good communication and accurate record keeping are essential, as you'll be responsible for documenting the care you provide and raising any concerns promptly. This role suits someone who is adaptable, reliable, and motivated by making a positive difference. It offers the opportunity to develop meaningful connections with customers, contribute to their wellbeing, and be part of a small, supportive organisation that values continuity of care.

About us

At Magenta Domiciliary Care Services, you'll be joining a close-knit team that values trust, compassion, and professionalism. As a small, established provider, we pride ourselves on knowing our customers personally and ensuring continuity of care by matching them with familiar support workers. This creates a warm, supportive atmosphere where both staff and customers feel valued. Our team is built on respect, reliability, and a shared commitment to delivering care that makes a genuine difference. We encourage open communication, problem-solving, and strong record keeping, so every worker feels confident and supported in their role. Working with us means being part of an organisation that recognises your contribution and invests in your development. We offer full training, ongoing guidance, and opportunities to grow your skills, alongside the flexibility to balance work with life outside of it. You'll benefit from the satisfaction of building trusted relationships, the independence of working one-to-one with customers, and the reassurance of being part of a team that is always there to support you. At Magenta, we believe care is not just a job its a vocation, and were committed to creating an environment where you can thrive.

Job responsibilities

Reporting to the Registered Manager, Support Workers at Magenta Domiciliary Care Services provide person-centred care to individuals in their own homes and within the community. Working to a daily rota, you will help customers live as independently as possible, in line with their care plans and daily requirements.

• Older age and age-related needs
• Substance misuse or addiction issues
• Social challenges such as isolation or housing difficulties
• Physical disabilities or long-term health conditions
• Learning disabilities or developmental conditions

Key Responsibilities

• Deliver personal care including washing, dressing, toileting, and medication prompts.
• Support customers to access the community, attend social activities, and engage in leisure opportunities.
• Assist with household tasks such as meal preparation and light domestic duties.
• Book and/or attend appointments with customers, ensuring access to health and social services.
• Communicate with external agencies - where appropriate (e.g. local authority, Department for Work and Pensions) on behalf of customers.
• Liaise with family members or next of kin where appropriate.
• Identify and report safeguarding concerns promptly.
• Maintain accurate records in line with company policies and CQC standards.
• Work independently, travelling between customer addresses and community locations.
• Full UK driving licence and access to a vehicle with business insurance.
• Right to work in the UK.
• Willingness to undergo an Enhanced DBS check during application.
• Ability to work independently and manage time effectively.
• Strong communication and interpersonal skills.
• Commitment to safeguarding and promoting the welfare of vulnerable individuals.
• Previous experience in domiciliary care or support work.
• Knowledge of care planning and compliance requirements.
• Understanding of mental health, learning disabilities, or addiction support.
• Flexibility to adapt to changing customer needs.

What We Offer

• Competitive pay rates.
• Ongoing training and CPD opportunities.
• Supportive management team and regular supervision.
• Opportunities for career progression within Magenta Domiciliary Care Services.

Magenta Domiciliary Care Services Ltd is committed to delivering compassionate, person-centred care that empowers individuals to live independently and with dignity. We pride ourselves on professionalism, compliance, and emotional resonance in the services we provide.

Person Specification

• Experience of working in domiciliary care or support work
• Experience supporting individuals with complex needs
• Knowledge and Understanding of CQC compliance

Other

• Full UK Driving Licence and access to own vehicle with appropriate insurance

Qualifications

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.