Community Safety Officer

Vico Homes Limited.; Wakefield; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

26 days holiday (rising to 31)

Employer pension contribution

Flexible working options

Wellbeing package

Rewards and salary sacrifice schemes

Job summary

Vico Homes Limited is seeking Community Safety Officers to join the Community Safety Team. You will assess and investigate anti-social behaviour cases and determine whether preventative, intervention or legal action is needed.

You will support witnesses and victims, keep them informed, and work with partners to coordinate responses to anti-social behaviour, domestic violence and hate crime. Flexible hours and both full-time and part-time roles available.

Qualifications

• Experience working with partner agencies and preparing legal cases.
• Strong customer service and communications skills.
• Ability to work flexibly in a high paced environment.

Responsibilities

• As part of the Community Safety Team, assess and investigate anti-social behaviour cases to determine intervention or legal action.
• Provide direct support to witnesses and victims, keeping them informed throughout the process.
• Coordinate with community safety partners to deliver a coordinated response to ASB, domestic violence and hate crime.
• Take part in the out-of-hours response service.

Skills

Partner agencies experience

Legal case preparation

Customer service

Verbal & written communication

Flexible working

Out of hours service

Job description

We are looking for people to join our Community Safety Team who will take responsibility for serious anti-social behaviour casework.

We are currently recruiting to Community Safety Officer opportunities, with a range of full‑time and part‑time hours available across both permanent and fixed‑term contracts.

What you’ll do

As part of the Community Safety Team, you will support the delivery of Vico Homes’s Community Safety Strategy and policies and procedures for tackling anti‑social behaviour. Your role will involve promptly assessing and investigating each case to determine whether preventative, intervention or legal action is required through a customer centred approach.

As a Community Safety Officer, you will provide direct support to witnesses and victims, ensuring that they are kept informed as to the progress of their case and supported throughout the various stages of the process. You will also work closely with a wide range of community safety partners to ensure a coordinated response to tackling issues of anti‑social behaviour, domestic violence, and hate crime.

What we’re looking for

You will have experience of working with partner agencies and preparing legal cases and developing improvement plans that recognise the issues affecting individual communities and vulnerable victims of anti‑social behaviour.

Additionally, you will be able to demonstrate a commitment to providing excellent customer service, have strong verbal and written communications skills and the ability to work flexibly in a high paced environment.

This role includes the opportunity to take part in our ‘out of hours response’ service.

For more details on what we’re looking for in this role, head to the related documents section and download the Job Description.

For more information or an informal chat about the role, please contact Graham Haslam, Senior Community Safety Officer on 07776163569, or Luke Booth, Tenancy Support Manager on 07776163570.

Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.