Community Safety Officer

HQN Ltd; Wythenshawe; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

HQN Ltd is seeking a proactive Community Safety Officer to help create safer neighbourhoods by tackling anti-social behaviour and supporting residents. You will work with partners to resolve concerns and balance enforcement with care and safeguarding.

You will investigate issues, carry out risk assessments, keep records, and contribute to service improvement, across visits, interviews, and reports, in collaboration with police and local authorities.

Responsibilities

• Managing community safety cases, including reports of anti‑social behaviour, neighbour disputes and environmental concerns.
• Working directly with residents to investigate issues, agree actions and provide clear updates throughout each case.
• Using a range of interventions to resolve problems, including warnings, agreements, referrals and legal remedies where appropriate.
• Carrying out visits, interviews and risk assessments, ensuring safeguarding and personal safety are always prioritised.
• Working closely with internal teams and external partners such as the police, local authorities and support agencies to achieve positive outcomes.
• Keeping accurate case records, preparing reports and contributing to performance monitoring and service improvement.

Job description

We’re looking for a proactive and confidentCommunity Safety Officerto join our team. This role plays a key part in helping us create safer neighbourhoods by tackling anti‑social behaviour, supporting residents, and working closely with partners to resolve community safety concerns.

If you’re someone who enjoys problem‑solving, working directly with residents, and balancing enforcement with support, this is a great opportunity to make a real difference in our communities.

What you’ll be doing

• Managing community safety cases, including reports of anti‑social behaviour, neighbour disputes and environmental concerns.


• Working directly with residents to investigate issues, agree actions and provide clear updates throughout each case.


• Using a range of interventions to resolve problems, including warnings, agreements, referrals and legal remedies where appropriate.


• Carrying out visits, interviews and risk assessments, ensuring safeguarding and personal safety are always prioritised.


• Working closely with internal teams and external partners such as the police, local authorities and support agencies to achieve positive outcomes.


• Keeping accurate case records, preparing reports and contributing to performance monitoring and service improvement.