Community Safety Officer

Amplius; Milton Keynes; Hybrid; GBP 37,400; Full time

Job summary

A community safety services provider is seeking a Community Safety Officer to proactively manage Anti-Social Behaviour and safety initiatives across Bedfordshire, Northamptonshire, and Milton Keynes. The successful candidate will have knowledge in ASB case management, build effective relationships with local authorities, and work towards regional performance targets. This role offers a hybrid working arrangement and requires a UK driving licence. Full DBS clearance is necessary, and candidates must be eligible to work in the UK.

Qualifications

• Achieve or working towards CIH Level 2.
• Experience with complex ASB cases.
• Familiar with the ASB and Crime and Policing Act 2014.

Responsibilities

• Manage a case load of ASB and community safety cases.
• Engage with customers to build trust.
• Attend multi-agency forums and maintain compliance with policies.

Skills

CIH Level 2

Overseeing complex ASB & Community Safety case management

Knowledge of Tenancy Enforcement

Building relationships with Local Authority partners

Ability to manage a team

Calm under pressure

Effective use of housing systems

Job description

Community Safety Officer

Amplius is looking for a Community Safety Officer to deliver proactive and effective Anti‑Social Behaviour (ASB) and Community Safety Services across the South region (Bedfordshire, Northamptonshire and Milton Keynes).

Base pay range

£37,400 per annum

Details

• Contract: Permanent, Full Time
• Hours: 36.25 hours (Mon‑Fri 9am – 5:15pm)
• Location: Hybrid with a weekly presence in our Milton Keynes office

Snapshot of your role

• Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.
• Complete full case management, including proportionality assessments and preparation should any legal action be required.
• Understand and work towards regional performance against KPI’s, service standards and customer satisfaction measures.
• Build and maintain effective relationships with local statutory officers in a designated area.
• Attend multi‑agency forums, for example MARAC and Community Safety Partnerships in person if possible.
• Engage with customers to gather intelligence, build trust, and co‑produce local safety initiatives for more complex case management.
• Ensure compliance with policies and procedures.
• Maintain a detailed knowledge of anti‑social behaviour best practice and legislation.
• Champion a culture of safeguarding, inclusion, and customer empowerment.

What we’re looking for

• CIH Level 2 – already achieved, working towards or willing to do so.
• Good knowledge and experience overseeing complex ASB & Community Safety case management.
• Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014.
• Up to date knowledge of the regulatory environment.
• Experience of building positive relationships with Local Authority partners and other key stakeholders.
• Able to use housing systems effectively.
• Ability to manage a team.
• Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges.
• Able to travel around a large geographical area as required.

A full UK driving licence is essential for this role.

DBS clearance is required for this role.

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: Sunday 11th January 2026

Phone screening: Wednesday 14th January 2026

Interviews: Monday 19th January 2026 (in Milton Keynes)

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.