Community Programme Administrator

Allkind Mental Health and Wellbeing; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid-working

Learning and development opportunities

Cycle to work scheme

Employee Assistance Programme

Free eye test

Interest free loan

Job summary

Allkind Mental Health and Wellbeing is seeking an organised administrator to support the Community Programmes Team in London. You will coordinate referrals, maintain records, and assist with reporting and monitoring to ensure high-quality service delivery.

The role offers hybrid-working, exposure to a busy mental health and suicide prevention environment, and opportunities for learning and development within a clinically led team.

Qualifications

• Highly organised and able to manage competing priorities effectively.
• Accurate and detail-focused with strong administrative skills.
• Confident in using Microsoft Office, databases and reporting systems.

Responsibilities

• Provide comprehensive administrative support to the Community Programmes Team.
• Coordinate referrals, enquiries activities, and community events.
• Maintain accurate records, databases, and service information systems.
• Support collection, analysis, and reporting of service activity and outcomes.
• Assist with monitoring and reporting requirements.
• Support administration of Community Services team activities and risk assessment administration.
• Produce reports, spreadsheets, and documentation to support service delivery and development.

Skills

Organisational skills

Administrative skills

Communication

Data handling

Confidentiality

Tools

Microsoft Office

Databases

Reporting systems

Job description

Great services need great organisation. Help us keep life‑saving services running smoothly

We're looking for a highly organised and proactive administrator who enjoys bringing structure, efficiency, and attention to detail to a busy service. You'll be confident managing multiple priorities, maintaining accurate records, and supporting colleagues with a wide range of administrative tasks. You'll have excellent organisational and communication skills, be comfortable working with data and reporting systems, and understand the importance of confidentiality when working within a mental health and suicide prevention service. This role is about helping our Community Programmes Team team deliver high-quality, effective services across all of London. Working closely with the Community Programmes Team Leader and wider community programme team, you'll provide essential administrative support, coordinate enquires and activities, maintain databases, support volunteers and community programme administration, and assist with monitoring and reporting. Your work will help ensure the team can focus on delivering a wide timetable of activities and community engagement activities that make a real difference.

You will:

• Provide comprehensive administrative support to the Community Programmes Team
• Coordinate referrals and enquiries activities, and community events
• Maintain accurate records, databases, and service information systems
• Support the collection, analysis, and reporting of service activity and outcomes
• Assist with monitoring and reporting requirements
• Support the administration of the Community Services team activities and risk assessment administration
• Produce reports, spreadsheets, and documentation to support service delivery and development

You are:

• Highly organised and able to manage competing priorities effectively
• Accurate and detail-focused, with strong administrative skills
• Confident using Microsoft Office, databases, and reporting systems
• A strong communicator with excellent written and verbal skills
• Professional, reliable, and able to handle sensitive information appropriately
• Comfortable working independently while contributing positively to a team
• Committed to supporting services that improve wellbeing and strengthen communities

About us:

We are a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced, clinically led teams are focused on directly addressing a range of mental health needs in our communities. We have decades of local community knowledge and a record of empowering people to live the life they choose.

Hours

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Interest free loan, those in financial hardship