Community Pharmacy Store Manager

Boots Group; Marple; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Employee discount across Boots and co‑

Discretionary annual bonus

38 days annual leave

Maternity/paternity/adoption pay

Flexible benefits scheme

Wellbeing support

Job summary

Boots is seeking an experienced Store Manager for a small-format store to lead a close-knit team and deliver outstanding service. You’ll balance patient care with commercial goals, manage a dispensary, and foster community relationships.

You will coach colleagues, grow talent, and demonstrate care and leadership in every interaction, while using data to drive improvements across operations and service quality.

Qualifications

• Retail management experience and strong commercial awareness.
• NVQ Level 2 in Pharmacy Services (or other UK equivalent).
• Experience working in a UK dispensary.
• Great customer service skills and a passion for delivering care.
• Ability to lead performance and implement strategy in-store.
• A calm, flexible approach with the confidence to adapt at pace.
• A collaborative style. Able to build both a strong team culture and profitable external relationships.
• Passion for learning and a drive to support others to grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service
• Drive sales and performance, balancing customer care with commercial goals
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
• Work in and run a well‑organised and compliant dispensary, where attention to detail really matters
• Champion the Boots brand and making your store stand out
• Get to know your people – what motivates them, and what needs to change
• Coach and support your team—helping them grow in confidence, skills and experience
• Be bold, try new things and use data and insights to look for ways to improve every day

Skills

Retail management

Commercial awareness

Customer service

Education

NVQ Level 2 in Pharmacy Services (UK)

Job description

Boots is seeking an experienced Store Manager for a small-format store to lead a close-knit team and deliver outstanding service. You’ll balance patient care with commercial goals, manage a dispensary, and foster community relationships.

You will coach colleagues, grow talent, and demonstrate care and leadership in every interaction, while using data to drive improvements across operations and service quality.