Community Officer

Wealden District Council; Hailsham; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary & pension scheme

Incremental progression

Friendly, supportive team

Continuing professional development

Hybrid working

Job summary

You will carry out regular inspections of Council owned car parks, representing the Council in a manner that is consistent with the highest standards of customer service, pride and community service. Duties include issuing Excess Charge Notices and reporting infringements to assist in daily car park management, repairs and signage, and maintenance of Pay and Display machines.

Must hold a full clean driving licence; a vehicle is provided for work use only.

Qualifications

• Full clean driving licence required.
• Experience using ICT, including Microsoft Office.
• Comfortable working in a public-facing, operational environment.
• Calm and decisive under pressure, especially in emergencies.

Responsibilities

• Regular inspections of Council-owned car parks.
• Issue Excess Charge Notices where appropriate.
• Identify sources of infringements and report them.
• Assist in daily management by reporting repairs and signage.
• Maintain Council Pay and Display machines.

Skills

Full driving licence

ICT skills

Public-facing experience

Calm under pressure

Job description

You will carry out regular inspections of Council owned car parks, representing the Council in a manner that is consistent with the highest standards of customer service, pride and community service. Duties will include the issue of Excess Charge Notices, to identify sources of Car Parking infringements and report these, to assist in the daily management of car parks by reporting orders for repairs and signage and maintain the Council's Pay and Display Machines. You will need to have a full clean driving licence for this role, a vehicle will be provided for work use only and will be based at the Council Offices, Hailsham. Working Pattern This role operates on a 5-day working week basis, including a rotating weekend schedule. Employees are required to work approximately 1 in every 2 weekends, with appropriate days off allocated during the week in lieu of weekend working.
The Car Parking Department are seeking a motivated and dependable individual who can take ownership of a varied and highly visible role within the community. The ideal candidate will bring a strong mix of operational awareness, people management skills, and the ability to respond effectively in challenging situations.,

• Comfortable working in a public-facing, operational environment
• Calm and decisive under pressure, particularly in emergency situations
• Has ICT skills including experience in using Microsoft Office products.
• Committed to delivering excellent public services
  Competitive salary & pension scheme.
• Incremental progression subject to satisfactory performance.
• A friendly, supportive team.
• Opportunities for continuing professional development.
• Hybrid working.