Civil Enforcement Officers

Rutland County Council; Oakham; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Local Government Pension Scheme

Health and wellbeing focus

Job summary

Rutland County Council seeks a Parking Enforcement Officer to identify contraventions and issue penalties, ensuring safe and congestion-free roads across the county. You will walk substantial distances daily, outdoors in all weathers, and complete comprehensive training in parking enforcement including conflict management.

You will work flexibly on shifts between 8am-6pm, with evenings, weekends and bank holidays possible with uplifts, and must be mobile with access to a private vehicle and a

Qualifications

• Capable of lone working safely and effectively.
• Previous enforcement experience is preferred.
• Excellent communicator with customer service focus.
• Able to use a mobile phone with parking software and tools.

Responsibilities

• Inspect and identify vehicles parked in contravention of parking regulations.
• Issue penalty charge notices where necessary to keep roads safe and clear.
• Walk several miles per day outdoors in all seasons; adapt to flexible shifts.
• Complete full training in parking enforcement and conflict management.

Skills

Attention to detail

Communication skills

Safety-minded

Education

Full UK driving licence

Tools

Parking software

Mobile device literacy

Job description

• To inspect and identify vehicles parked in contravention of parking regulations
• Issue penalty charge notices where necessary, to ensure our roads are safe and congestion free,
• Walking several miles per day, outdoors in all seasons,
• Full training in parking enforcement will be provided, including conflict management
• Working flexibly on shifts between 8am-6pm weekdays, likely 10am-6pm, with regular evening, weekend and bank holiday work with pay uplifts. Initial training may be within weekday and Saturday 8am-6pm range

Additional Requirements

Please note, the successful applicant will need access to a private vehicle; be mobile and able to work from various locations with a full, valid UK driving licence and business vehicle insurance cover. This is to enable travel across the county to undertake the full requirements of the role. The successful candidate will be required to undertake a standard Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

• Capable of lone working safely, previous experience in an enforcement role preferred
• A keen eye for detail
• An excellent communicator able to encourage considerate parking, sometimes in challenging situations, whilst providing a high level of customer service
• Computer literate, you will be able to apply these skills to using a mobile phone with parking software, Our values - Passionate,Ambitious, WorkTogether, and Make a Difference - guide everything we do. We're looking for people who share these values and want to contribute to strong, supportive
• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance