Parking Patrol Officer

APCOA PARKING UK; Hounslow; On-site; GBP 25,000 - 30,000; Full time

Job summary

APCOA PARKING UK is hiring a Parking Patrol Officer to cover multiple sites across Chessington, Leatherhead, Oxshott, Windsor, Kingston, Basingstoke, Surbiton and Staines. The role is full time (40 hours) with some evenings and weekends on a 5-week rota, 8am–7pm, and includes access to a company vehicle.

You will patrol, enforce parking rules, assist customers, and report any incidents. A full UK driving licence is essential; SIA licence is preferred but not required.

Qualifications

• Smart and professional appearance and attitude.
• Problem solving skills are essential.
• Self-motivated, pro-active nature is required.
• An SIA Licence preferred but not essential.
• Knowledge of parking industry and processes preferred but not essential.
• Clean driving licence essential and held for at least 1 year (no automatic licence).
• Must be 21 or over to apply.

Responsibilities

• Conduct security patrols in line with Client instructions ensuring they are recorded.
• Ensure procedures for issuing Penalty Notices are adhered to.
• Report identified criminal activity in accordance with company procedures.
• Complete relevant documentation as appropriate.
• Operate and clean parking control equipment as appropriate.
• Regulate entry and exit of vehicles to and from car park.
• Monitor the appearance of the designated car park and maintain company standards.
• Check car parks for cleanliness and take corrective action.
• Report evidence of substance abuse.
• Ensure Parking Enforcement is correctly reported and recorded.
• Ensure all faults are reported and recorded following the correct procedure.
• Assist customers in distress or in need of other assistance.
• Monitor activity on the car park and deter criminal activity.
• Undertake foot patrols of the car park.

Skills

Problem solving

Self-motivated

Pro-active

Professional appearance

SIA licence

Parking industry knowledge

Job description

The Role

Parking Patrol Officer - Full Time: 40 Hours per week - including some evenings and weekends, £27,476.80 per annum, Driving License essential.

Do you enjoy working outdoors? Are you good with Customers? Do you take pride in your work? Do you have a full UK Manual Driving license? Are you a confident driver?

We have had a position become vacant for a Car Parking Attendant to work between various sites covering Chessington, Leatherhead, Oxshott, Windsor, Kingston, Basingstoke, Surbiton & Staines. Car parking attendants are a key part of our team and oversee the smooth and safe running of our car parks. You will be provided with access to a company vehicle to travel between sites.

This role will include some evenings and weekends, working on a 5 week rota basis and working between the hours of 8am and 7pm.

What you will do:

• Conduct security patrols in line with Client instructions ensuring that they are recorded.
• Ensure procedures for issuing Penalty Notices is adhered to.
• Report identified criminal activity in accordance with company procedures.
• Complete relevant documentation as appropriate.
• Operate and clean parking control equipment as appropriate.
• Regulate entry and exit of vehicles to and from car park.
• Monitor the appearance of the designated car park, taking action to ensure that Company standards are achieved and maintained.
• Check car parks for standards of cleanliness and take corrective action as appropriate.
• Report evidence of substance abuse.
• Ensure Parking Enforcement is correctly reported and recorded.
• Ensure all faults are reported and recorded following the correct procedure.
• Assist customers in distress or in need of other assistance.
• Monitor activity on the car park and to deter any criminal activity.
• Undertake foot patrols of the car park.
• Ensure all vehicles have paid the appropriate charge.

What you will bring:

• Smart and Professional appearance and attitude
• Problem solving skills
• Self motivated, pro-active nature
• An SIA Licence preferred but not essential
• Knowledge of parking industry and processes preferred but not essential
• Clean driving licence essential and held for at least 1 year - please note we cannot accept an Automatic Driving License.

Must be 21 or over to apply

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.