Community Mental Health Support Worker

Midlands Partnership NHS Foundation Trust; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization is looking for a Community Mental Health Support Worker to join their Crisis Resolution and Home Treatment Service Team. This role involves delivering high-quality care to patients facing mental health crises, working collaboratively within a multi-disciplinary team. Candidates should have strong interpersonal skills and the ability to travel independently across a large area. The position covers shift patterns, including nights, and offers excellent career development opportunities within the organization.

Benefits

Career development opportunities

Ongoing training and support

Inclusive workplace culture

Qualifications

• Experience in mental health support or healthcare.
• Ability to work different shifts and travel independently.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver high-quality clinical service to patients and families.
• Assist with assessments and effective home treatment.
• Collaborate with Trust services for seamless care.

Skills

Mental health awareness

Clinical assessment skills

Team collaboration

Communication skills

Independent travel

Job description

About the role

Are you a Mental Health Support Worker looking for a new opportunity to work in an organisation that will help you develop and achieve your goals to become the best you can be? If so, you're in luck.

We are offering an exciting opportunity to join our Crisis Resolution and Home Treatment Service Team based at Haywood Lodge, St George's hospital in Stafford as a Community Mental Health Support Worker.

The multi‑disciplinary team provides a 24/7 service to the population aged 16 and above residing in the Southwest Staffordshire Locality, delivering urgent response and a comprehensive Mental Health Assessment to people who are presenting in an acute Mental Health Crisis, and Home Treatment to those people requiring a period of short‑term intensive intervention.

You will need to travel independently over a large geographical area to see service users in their homes, so you will need access to suitable transport.

This role is made up of shift patterns covering 24/7. You will be required to work night shifts as part of this role and, under the direction of the senior health and social care staff in the team and/or the shift coordinator, you will assist in delivering interventions with an allocated group of service users with mental health needs.

Interventions Focused On

• Assisting the person to identify and achieve their agreed goals of Recovery.
• Interventions related to meaningful occupation, accessing employment, assessing and promoting physical health, social inclusion, activities of daily living and mental health promotion.
• Supporting the service user to complete appropriate outcome measure tools and participate in reviews of the service user's care and effectiveness of the interventions provided.

Key Responsibilities

• Deliver a high‑quality clinical service to patients and their families comprising:
  • Accompanying Band 6 staff in the assessment of crisis situations.
  • Assisting with the provision of effective home treatment to prevent hospital admission, including effective physical health assessment and care.
• Working collaboratively with other Trust services to provide seamless care for service‑users on defined care‑pathways.
• Lone working will be part of this role.
• Responsible for working in partnership with agencies external to the Trust supporting service‑users' access to services in the independent and non‑statutory sector.

Why Join Us?

Come and work with us at our award‑winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke‑on‑Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non‑clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.