Community Lettings & Facilities Coordinator

Lift Schools; Sheffield; On-site; GBP 22,000 - 30,000; Full time

Job summary

Lift Firth Park is seeking a Lettings Officer to connect our school with the local community, arranging venue hires and promoting facilities for external use. You will respond to enquiries, manage bookings and contracts, coordinate site readiness with internal teams, and ensure safeguarding and health & safety standards are met.

Evening and weekend work may be required to fit the schedule. This is a role that combines excellent customer service with meticulous administrative duties to ensure

Qualifications

• Level 2 qualifications (GCSE Maths and English at Grade 4/C or equivalent).
• Background in a customer-facing role (ideally with sports clubs, community groups, or educational settings).
• Experience managing calendar/booking systems and basic financial processes (invoicing and payment tracking).
• Confident IT user with strong organisational and time-management skills.
• Reliable, self-motivated and capable of resolving on-site issues independently.
• Experience managing lettings, facility marketing, budgeting, or educational administration is advantageous.
• First Aid qualified, or willing to complete required training.

Responsibilities

• Respond to hire enquiries, manage booking systems and contracts, coordinate site readiness with internal departments, arrange cover staff, and handle building security (including evening/weekend lock-up and setting alarms).
• Guide hirers through pricing, availability, and terms with care and clarity.
• Work with school teams to prepare facilities and handle any changes.
• Keep records up to date, including contracts, insurance, and income.
• Help promote our facilities to local groups and organisations.
• Act as the on-site lead for safety, first aid and incident management during lettings; enforce school rules, GDPR and safeguarding.

Skills

Customer service

Calendar management

IT skills

Reliability

Independent problem-solving

Education

GCSE Maths & English

Tools

Booking software

Invoicing tools

Job description

Lift Firth Park is seeking a Lettings Officer to connect our school with the local community, arranging venue hires and promoting facilities for external use. You will respond to enquiries, manage bookings and contracts, coordinate site readiness with internal teams, and ensure safeguarding and health & safety standards are met.

Evening and weekend work may be required to fit the schedule. This is a role that combines excellent customer service with meticulous administrative duties to ensure