Lettings Assistant

Lift Schools; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Job summary

Lift Firth Park is seeking a Lettings Officer to connect our school with the community, oversee bookings and promote use of facilities to raise essential revenue for our educational mission.

You’ll handle enquiries, contracts, and on-site management for events, including evening/weekend lettings; ensure safeguarding, security and safety standards, and act as the on-site lead for incidents and routine maintenance as needed.

Qualifications

• Level 2 qualifications (GCSE Maths and English at Grade 4/C or equivalent).
• Experience in a customer-facing role, ideally with sports clubs, community groups or educational settings.
• Experience managing calendar/booking systems and basic financial processes (invoicing and payment tracking).
• Confident IT user with strong organisational and time-management skills.
• Reliable, self-motivated and able to resolve on-site issues independently.

Responsibilities

• Respond to hire enquiries, manage booking systems and contracts, coordinate site readiness with internal departments, arrange cover staff, and handle building security (including evening/weekend lock-up and setting alarms).
• Guide hirers through pricing, availability, and terms with care and clarity.
• Work with school teams to prepare facilities and handle any changes.
• Keep records up to date, including contracts, insurance, and income.
• Help promote our facilities to local groups and organisations.
• Act as the on-site lead for safety, first aid, and incident management during lettings; enforce safeguarding protocols; and report any maintenance issues.

Skills

Customer service

IT literacy

Organisational skills

Reliability

Independent problem solving

Education

GCSE Maths & English (Level 2)

Tools

Booking systems

Microsoft Office

Job description

Join Lift Firth Park as a Lettings Officer and play a pivotalrole in connecting our school with the local community while generating vital revenue to support our core mission: ensuring every child receives an excellent education, in every classroom, every day.

About the Role

The Lettings Officer arranges community venue hires, promotes school facilities for external use, processes bookings, and acts as the primary point of contact for hirers. Combining exceptional customer service with efficient administrativeyou will ensure our site facilities are utilised effectively while upholding rigorous safeguarding, security, and health and safety standards.

You’ll be the main point of contact for anyone looking to hire our facilities. That means responding to enquiries, managing bookings, issuing contracts, and making sure everything runs smoothly from start to finish. Flexibility is important here, thisrole includes some evening and weekend work depending on the schedule. Could you see yourself managing site access, locking up after events, and being on hand when the community needs us most? Then we would love to hear from you.

Key responsibilities

• Respond to hire enquiries, manage booking systems and contracts, coordinate site readiness with internal departments, arrange cover staff, and handle building security (including evening/weekend lock-up and setting alarms).
• Guide hirers through pricing, availability, and terms with care and clarity
• Work with school teams to prepare facilities and handle any changes
• Keep records up to date, including contracts, insurance, and income
• Help promote our facilities to local groups and organisations
• Act as the designated on‑site lead for safety, first aid, and incident management during lettings; enforce school rules, GDPR, and safeguarding protocols; and report any building or equipment maintenance issues.

What we are looking for

• Level 2 qualifications (GCSE Maths and English at Grade 4/C or equivalent).
• Background in a customer-facing role (ideally working with sports clubs, community groups, or educational settings).
• Practical experience managing calendar/booking systems and basic financial processes (invoicing and payment tracking).
• Confident IT user with solid organisational and time-management skills.
• High degree of reliability, self-motivation, and the ability to work independently to resolve on‑site issues.
• Previous experience managing school/community lettings, facility marketing, budget forecasting, or educational administration is advantageous.
• First Aid qualified, or willingness to complete required training.

About the school

Lift Firth Park is a vibrant, mixed secondary school for students aged 11-16. Located in Shiregreen, Sheffield, we serve around 1,200 pupils and reflect a richly diverse community, with more than a third of students speaking English as an additional language. Our school is currently undergoing an exciting period of transformational change, and we are already seeing its positive impact—in the classroom, across the curriculum and throughout our culture. This is an excellent time to join our team. We are looking for individuals who share our dedication to inclusive, aspirational education and who are excited to contribute to our renewed vision and ambitious future.

Who is Lift Schools?

Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives - and we want every child in our schools to achieve their full potential.

How we support you

We want you to feel supported, valued and able to grow throughout your career with Lift Schools. From high-quality professional development and career progression to wellbeing support and opportunities to connect and collaborate across our network, we invest in you so you can do your best work.

Discover how we’ll support you to thrive, develop and grow your career in the way that's right for you:

How we support you

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