Community Hub Support Assistants (Staff Bank)

Northumberland County Council; Cramlington; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Flexible contract

Career opportunities

Varied roles

Skill development

Job summary

Northumberland County Council’s Staff Bank is recruiting Community Hub Support Assistants for Cramlington. These are flexible, ad-hoc temporary roles in our Community Hubs with assignments ranging from sickness cover to longer placements (up to 12 months).

Pay is £13.70 per hour and shifts may include evenings and weekends. Successful candidates will help create a welcoming, user-focused environment, assist with bookings, serve in the café/bar, and support events.

Qualifications

• Awareness of health and safety practices.
• Basic food hygiene knowledge is desirable.
• Bar and hospitality experience is desirable.
• Good general education, literacy and numeracy skills.

Responsibilities

• Serve food and drinks in the café and bar.
• Assist with bookings and create a welcoming hub environment.
• Carry out light cleaning and safety tasks.
• Help set up rooms for events and community sessions.
• Open and close the Hub as required.
• Provide basic digital and device support to visitors.

Skills

Health and safety awareness

Food hygiene knowledge

Bar and hospitality experience

Literacy and numeracy

Job description

The following content displays a map of the jobs location - Community Hub - Cramlington

Community Hub Support Assistants (Staff Bank)

Job Reference ncc/TP/58/3390/BANK

Number of Positions:

4

Contract Type:

Bank

£13.70 per hour

Working Hours:

0

Location:

Community Hub - Cramlington

Closing Date:

22/10/2026

Job Category:

Catering / Cleaning

Region / Division:

UK Region

Directorate:

Public Health, Stronger Communities and Inequalities

Job information

Northumberland County Council Staff Bank – Community Hub Support Assistants

Cramlington Community Hub

Pay: £13.70 per hour

Northumberland County Council’s Staff Bank is looking for skilled and flexible individuals to join our pool of Community Hub Assistants. These are temporary, ad-hoc roles, ideal for those who want to work flexibly or seek long-term assignments within the Council. Assignments may range from covering staff shortages due to sickness to longer-term placements (up to 12 months) based on the needs of our Community Hubs.

What you’ll be doing:

As a Community Hub Support Assistant, you’ll help create a welcoming, user focused environment at our Hubs and beyond. Your daily tasks may include:

• Serving food and drinks in our café and bar
• Assisting with bookings and maintaining a friendly environment for all hub users
• Carrying out light cleaning and safety tasks to keep the hub in great shape
• Supporting the setup of rooms for events and assisting with community sessions
• Opening and closing the Hub as required
• Providing basic digital and device support to visitors

We run a range of events on evenings and weekends across our Hubs. These shifts may involve:

• Room setups
• Serving in the café and bar
• Opening and closing the Hub

What We’re Looking For:

We need people who are community-oriented, approachable, and ready to lend a hand wherever needed. If you have:

• A good general education, numeracy, and literacy skills
• Awareness of health and safety practices
• Basic food hygiene knowledge or certification (desirable but not essential)
• Bar and hospitality experience, including handling food and drinks (desirable but not essential)

Benefits of joining NCC’s Staff Bank include:

• Flexible contract – work and earn alongside your current commitments
• Career opportunities - Build and increase your employability and professional network with the opportunity to gain fixed term and permanent contracts.
• Try different roles within the organisation to find your fit.
• Develop new skills and enhance current expertise to help supplement your career.

Northumberland County Council’s Staff Bank provides a pool of highly skilled temporary workers who are looking for a long-term placement, or who want to work flexibly within the council. If a team needs support due to sickness, common staff shortages, or general vacancies, they call upon registered bank members to fill available assignments. These can be filled via a long-term assignment for up to 12 months or on an ad hoc basis.

What you need to know

If sucessful, you will be subject to Northumberland County Council's pre-employment checking process which includes a minimum of 2 references covering the past 3 years, health clearance and proof of right to work in the UK and depending on the assignment you may be required to undertake a DBS check.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post. For further information about working for NCC, please visit our website here.

Additionally, we reserve the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.

Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930