Community Hub Support Assistant (Catering)

Northumberland County Council; Cramlington; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

26 days annual leave + public/bank hol

Local Government Pension Scheme

Flexi scheme – up to 2 days flexibleLE

Job summary

Northumberland County Council’s Learning Cafe at Cramlington Community Hub is seeking a Community Hub Support Assistant (Catering) to deliver welcoming service. You’ll handle food and drink service, basic food prep, and coffee preparation on a barista machine, with a focus on customer experience for hub users.

The role is 15 hours per week (3 x 5 hour shifts), fixed term until 31.03.29, requiring good numeracy and literacy, awareness of health and safety, and hospitality experience.

Qualifications

• A good general education, numeracy, and literacy skills.
• Awareness of health and safety practices.
• Basic food hygiene knowledge or certification (desirable but not essential).
• Bar and hospitality experience, including handling food and drinks(desirable but not essential).

Responsibilities

• Serving food and drinks in our cafe and bar
• Basic food preparation and making coffees on our barista machine
• Assisting with bookings and maintaining a friendly environment for all hub users
• Carrying out light cleaning and safety tasks to keep the hub in great shape
• Providing a great customer experience

Skills

General education; numeracy & literacy

Bar & hospitality experience

Health & safety awareness

Job description

The following content displays a map of the jobs location - Cramlington Community Hub

Community Hub Support Assistant (Catering)

Job Reference ncc/TP/15906/3455/DE(R1)

Number of Positions:

1

Contract Type:

Fixed Term

Working Hours:

15

Location:

Cramlington Community Hub

Closing Date:

30/10/2026

Job Category:

Youth / Community / Leisure Services

Region / Division:

UK Region

Directorate:

Public Health, Stronger Communities and Inequalities

Job introduction

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

15 hours per week (3 x 5 hour shifts)

Fixed Term until 31.03.29

As a Community Assistant (Catering), you'll work in our Learning Cafe to create a welcoming, user focused environment at our Community Hub in Cramlington.

What you'll be doing:

Serving food and drinks in our cafe and bar

Basic food preparation and making coffees on our barista machine

• Assisting with bookings and maintaining a friendly environment for all hub users
• Carrying out light cleaning and safety tasks to keep the hub in great shape

Providing a great customer experience

What you'll bring:

• A good general education, numeracy, and literacy skills
• Awareness of health and safety practices
• Basic food hygiene knowledge or certification (desirable but not essential)
• Bar and hospitality experience, including handling food and drinks(desirable but not essential)

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here .

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

For further information about working for NCC, please visit our website here .

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Additionally, we reserve the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930