Community Hub Support Assistants (Staff Bank)

North East Combined Authority; Cramlington; Remote; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Flexible shifts

Permanent/Fixed-term opportunities

Variety of roles within the council

Skill development opportunities

Job summary

Northumberland County Council Staff Bank in Cramlington is seeking Community Hub Support Assistants to join a pool for temporary, ad-hoc roles at the Council’s Community Hubs. Assignments may range from sickness cover to longer-term placements (up to 12 months) with a pay rate of £13.70 per hour.

Daily tasks include serving food and drinks, assisting with bookings, light cleaning, setting up rooms for events, opening/closing the Hub, and providing basic digital support to visitors.

Qualifications

• General education, numeracy and literacy skills.
• Awareness of health and safety practices.
• Basic food hygiene knowledge (desirable).
• Bar and hospitality experience (desirable).

Responsibilities

• Serve food and drinks in the café and bar.
• Assist with bookings and maintain a welcoming hub environment.
• Carry out light cleaning and safety tasks to keep the hub in good shape.
• Support room setups for events and community sessions.
• Open and close the Hub as required.
• Provide basic digital and device support to visitors.

Skills

General education

Numeracy

Literacy

Health & safety awareness

Food hygiene knowledge

Bar & hospitality experience

Job description

Northumberland County Council Staff Bank - Community Hub Support Assistants

Cramlington Community Hub

Pay: £13.70 per hour

Northumberland County Council's Staff Bank is looking for skilled and flexible individuals to join our pool of Community Hub Assistants. These are temporary, ad-hoc roles, ideal for those who want to work flexibly or seek long-term assignments within the Council. Assignments may range from covering staff shortages due to sickness to longer-term placements (up to 12 months) based on the needs of our Community Hubs.

What you'll be doing:

As a Community Hub Support Assistant, you'll help create a welcoming, user focused environment at our Hubs and beyond. Your daily tasks may include:

• Serving food and drinks in our café and bar
• Assisting with bookings and maintaining a friendly environment for all hub users
• Carrying out light cleaning and safety tasks to keep the hub in great shape
• Supporting the setup of rooms for events and assisting with community sessions
• Opening and closing the Hub as required
• Providing basic digital and device support to visitors

We run a range of events on evenings and weekends across our Hubs. These shifts may involve:

• Room setups
• Serving in the café and bar
• General hub duties
• Opening and closing the Hub
• Supporting our Café Managers and Hub Coordinators

What We're Looking For:

We need people who are community-oriented, approachable, and ready to lend a hand wherever needed. If you have:

• A good general education, numeracy, and literacy skills
• Awareness of health and safety practices
• Basic food hygiene knowledge or certification (desirable but not essential)
• Bar and hospitality experience, including handling food and drinks (desirable but not essential)

Benefits of joining NCC's Staff Bank include:

• Flexible contract - work and earn alongside your current commitments
• Career opportunities - Build and increase your employability and professional network with the opportunity to gain fixed term and permanent contracts.
• Try different roles within the organisation to find your fit.
• Develop new skills and enhance current expertise to help supplement your career.

Northumberland County Council's Staff Bank provides a pool of highly skilled temporary workers who are looking for a long-term placement, or who want to work flexibly within the council. If a team needs support due to sickness, common staff shortages, or general vacancies, they call upon registered bank members to fill available assignments. These can be filled via a long-term assignment for up to 12 months or on an ad hoc basis.

What you need to know

If sucessful, you will be subject to Northumberland County Council's pre-employment checking process which includes a minimum of 2 references covering the past 3 years, health clearance and proof of right to work in the UK and depending on the assignment you may be required to undertake a DBS check.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Additionally, we reserve the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.

Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930