Administration Assistant - Hexham Family Hub (Staff Bank)

North East Combined Authority; Hexham; Hybrid; GBP 14,000 - 19,000; Part time

Job summary

Northumberland County Council is seeking an experienced Administration Assistant to join the Hexham Family Hub. The role is part of the NCC Staff Bank, offering flexible hours across Tuesday to Thursday and frontline reception duties.

You will handle telephone calls, basic administration, and Microsoft 365 tasks while supporting frontline staff to help children and families access services. DBS check and references are required.

Qualifications

• Experience in an office environment.
• Good working knowledge of Microsoft 365 software.
• Enthusiastic with a positive, can-do attitude and teamwork mindset.

Responsibilities

• Provide efficient front-line service for visitors via reception and answering calls.
• Handle administration tasks to keep the Family Hub running smoothly.

Skills

Team player

Front-line service

Office administration

Tools

Microsoft 365

Job description

Admin Assistant - Hexham Family Hub

NCC Staff Bank contract | Flexible hours - 3 days per week (Tues, Weds, Thurs)

Do you want to join an enthusiastic and motivated Northumberland Family Services administration team? Do you have an interest in social media and creating marketing materials? At Northumberland County Council we are proud of our employees, who are passionate and committed to improving outcomes for our children and young people, ensuring that they feel safe, healthy, happy, and ready to learn and achieve.

We are seeking an experienced Administration Assistant to join our small team on a casual basis.

What you'll be doing:

This role of administrator at Hexham Family Hub in the West locality is an important role in ensuring we are engaged with the families in our communities. This includes an efficient and effective front-line service for all visitors to our Family Hub via reception and receiving telephone calls along with all aspects of administration required to enable the service to function effectively. The role will be very varied, fast paced and requires a high degree of accuracy.

What we're looking for:

We would like an experienced administrator who has worked in an office environment, someone who can demonstrate knowledge and skills and have a good working knowledge of Microsoft 365 software. You will need to be enthusiastic, with a positive, can-do attitude; enjoy supporting those around you; be a real team player and be committed to supporting our frontline staff who strive to give our children and young people the support they deserve for the brightest future they can have.

Why join our Staff Bank?

Joining the Staff Bank gives you the flexibility to work and earn alongside your existing commitments, while building valuable experience and developing your career. You'll have opportunities to:

• Develop new skills and strengthen your existing experience
• Build your professional network
• Experience different roles across the organisation
• Increase your employability
• Explore opportunities that could lead to fixed-term or permanent roles

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check, references and health clearance.

For an informal discussion about the role please contact Karen Fleck, Admin Manager at [e-mail]

What you need to know:

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post. For further information about working for NCC, please visit our website here.

Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930