Community Hub Referrals & Care Liaison

Nottinghamshire Healthcare NHS Foundation Trust; Gamston; On-site; GBP 21,000 - 26,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is recruiting for a proactive Community Hub Administrator role at the South Nottinghamshire Adult Community Hub. You will support service-users, healthcare professionals and partner agencies to access the right care at the right time, working both independently and as part of a team.

The role involves processing referrals, handling a high volume of calls, updating records promptly and signposting patients and professionals across services to ensure

Qualifications

• Proficiency in Microsoft Word and Excel.
• High levels of accuracy and attention to detail.
• Ability to work well both independently and as part of a team.
• Passion for providing quality service and adding value to the workplace.
• Confident IT skills.

Responsibilities

• Serve as the main point of contact for processing referrals into community services.
• Handle a high volume of calls from various agencies in a busy office environment.
• Process referrals and associated correspondence promptly and accurately.
• Follow up on queries and ensure patient records are updated efficiently.
• Utilise decision-making skills to signpost service users and professionals to appropriate service areas.
• Facilitate effective communication and collaboration across professional and organisational boundaries.

Skills

Microsoft Word

Microsoft Excel

Attention to detail

Independent worker

Team collaboration

Job description

Nottinghamshire Healthcare NHS Foundation Trust is recruiting for a proactive Community Hub Administrator role at the South Nottinghamshire Adult Community Hub. You will support service-users, healthcare professionals and partner agencies to access the right care at the right time, working both independently and as part of a team.

The role involves processing referrals, handling a high volume of calls, updating records promptly and signposting patients and professionals across services to ensure