Referral Hub Administrator: Care Coordination & Data Entry

NHS Jobs; Gamston; On-site; GBP 21,000 - 25,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking an administrator to manage and process incoming referrals to the Hub, address queries, take detailed messages, and direct them to the appropriate multidisciplinary team member as defined in referral protocols.

You will input data into electronic clinical records to support the flow of information between the Hub, clinical teams and partner agencies, keep systems up to date, and assist with MDT preparations while maintaining patient

Qualifications

• No formal qualifications listed in the job ad.

Responsibilities

• Manage and process incoming referrals to the Hub and address queries.
• Take detailed messages and refer to the relevant MDT member according to referral protocols.
• Direct service users to appropriate community assessment and support services.
• Input data into electronic clinical records to support information flow between Hub, clinical teams and partner agencies.
• Keep electronic systems up to date by recording admissions, discharges and other details for audits and reporting.
• Contribute to administration for adult care teams and manage workload efficiently.
• Coordinate communications with other healthcare professionals per local and Trust policy.
• Support clinicians by collating patient information for MDT meetings.
• Ensure confidentiality of patient information in all matters.

Skills

Communication skills

Patient empathy

Data entry

Confidentiality

Team coordination

Job description

Nottinghamshire Healthcare NHS Foundation Trust is seeking an administrator to manage and process incoming referrals to the Hub, address queries, take detailed messages, and direct them to the appropriate multidisciplinary team member as defined in referral protocols.

You will input data into electronic clinical records to support the flow of information between the Hub, clinical teams and partner agencies, keep systems up to date, and assist with MDT preparations while maintaining patient