Community Hub Admin & Reception Officer

Liverpool European Partnership; Liverpool; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

27 days holiday

Flexibility First

Local Government Pension Scheme

Health & wellbeing

Job summary

Liverpool City Council is recruiting for a Resource Support Officer to provide essential administrative support to the Granby hub team in Liverpool. The role involves processing referrals, managing information for day-to-day operations, and handling reception duties with professionalism.

You will also record and reconcile invoices and payments, ensuring accuracy and compliance with financial procedures, while guiding visitors and professionals to the appropriate areas within the building.

Qualifications

• Experience providing admin support in a busy office.
• Reception and front-desk duties experience.
• Familiarity with processing invoices and payments.

Responsibilities

• Provide administrative support to the Granby hub team, including referrals processing and managing information for day-to-day operations.
• Serve as first point of contact for visitors, service users and professionals; handle phone inquiries and reception duties professionally.
• Record, process and reconcile invoices, receipts and payments, ensuring accuracy and compliance with procedures.
• Escort visitors and contractors within the building, ensuring security and access protocols.

Skills

Administrative experience

Reception duties

Invoicing and payments

Customer service

Tools

Microsoft Office

Job description

Liverpool City Council is recruiting for a Resource Support Officer to provide essential administrative support to the Granby hub team in Liverpool. The role involves processing referrals, managing information for day-to-day operations, and handling reception duties with professionalism.

You will also record and reconcile invoices and payments, ensuring accuracy and compliance with financial procedures, while guiding visitors and professionals to the appropriate areas within the building.