Community Housing Support Specialist - Hybrid & Benefits

Home Group Limited; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading housing organization is seeking a proactive individual for a customer support role in Barnet and North London. You'll engage with communities, support housing managers, and conduct safety checks while primarily working from home with occasional office visits. Benefits include generous leave, a pension scheme, and a commitment to employee wellbeing. This hybrid position offers you the opportunity to shape your work schedule, ensuring flexibility while making a positive impact on customers' lives.

Benefits

34 days leave including bank holidays

Paid time off for volunteering

Matching pension contributions

Health cash plan savings

Career development opportunities

Supermarket discounts

Qualifications

• Proactive self-starter able to work independently.
• Passion for helping customers and delivering excellent service.
• Ability to use technology to update records.

Responsibilities

• Engage with customers in local communities.
• Support housing managers in managing properties.
• Conduct routine safety and compliance checks.

Skills

Excellent customer service

Proactive attitude

Organizational skills

Collaboration

Understanding of housing management

Job description

A leading housing organization is seeking a proactive individual for a customer support role in Barnet and North London. You'll engage with communities, support housing managers, and conduct safety checks while primarily working from home with occasional office visits. Benefits include generous leave, a pension scheme, and a commitment to employee wellbeing. This hybrid position offers you the opportunity to shape your work schedule, ensuring flexibility while making a positive impact on customers' lives.