Community Housing Scheme Manager

Sanctuary Group; Stockport; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Staff Networks

Salary progression after 12 months

Job summary

Sanctuary Group is seeking a Scheme Manager in Stockport to drive a seamless resident journey from first contact to settling into our community. The role is 25 hours per week, Monday to Friday, with a starting salary of £17,601 per year and progression after 12 months.

You will promote resident involvement, maintain wellbeing and independence, and ensure housing services meet regulatory standards. A full driving licence is essential due to travel requirements across schemes.

Qualifications

• Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths.
• Strong Interpersonal and organisational Skills with fantastic attention to detail.
• Excellent communication skills across all mediums including face to face, written and digital.
• Empathetic with a customer focus.
• Ability to build strong communities through customer stakeholder and partnership engagement.
• Previous experience dealing with conflict resolution.
• Travel is a requirement of the role, therefore a full valid driving licence is essential.

Responsibilities

• Promote resident involvement and provide information on local community services and agencies.
• Encourage residents to maintain their well-being and independence through high quality, safe housing support services.
• Meet regulatory requirements for housing services to ensure clean and safe homes for customers.
• Effectively manage relationships with stakeholders, service providers including contractors and residents.
• Coordinate delivery of local services to ensure schemes are maintained, clean and secure per group standards.

Skills

GCSE English

GCSE Maths

Interpersonal skills

Organisational skills

Communication skills

Empathetic customer focus

Stakeholder engagement

Full driving licence

Job description

Sanctuary Group is seeking a Scheme Manager in Stockport to drive a seamless resident journey from first contact to settling into our community. The role is 25 hours per week, Monday to Friday, with a starting salary of £17,601 per year and progression after 12 months.

You will promote resident involvement, maintain wellbeing and independence, and ensure housing services meet regulatory standards. A full driving licence is essential due to travel requirements across schemes.