Community Housing Coordinator – Admin & Customer Service

Places for People; Broughton; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension up to 7%

Bonus scheme 2%

36 days holiday

Healthcare cashback plan

Wellbeing support

Place Rewards discounts

Training & development

Recognition programmes

Inclusion focus

Gym membership

Job summary

Places for People is seeking a proactive Community Housing Coordinator to provide high-quality administration and business support across Homes Plus teams. You will help manage tenancy changes, mutual exchanges, permissions, references, aids and adaptations, and coordinate contractor access to meet compliance requirements.

You will maintain accurate records across key systems, handle invoices and council tax queries, respond to customer enquiries by phone, email or in person, and support

Qualifications

• Experience working in an administrative, coordination or business support role.
• Demonstrable ability to manage multiple tasks and priorities in a busy environment.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams).
• Experience handling customer enquiries and providing admin support to operational teams.

Responsibilities

• Provide admin and business support across Homes Plus teams.
• Assist with tenancy changes, mutual exchanges, permissions and references.
• Coordinate access for contractors to meet compliance requirements.
• Maintain accurate records across key systems and manage alerts/case updates.
• Support lettings and marketing processes, including void management and tenancy creation.
• Raise purchase orders, process invoices and handle payment/council tax queries.

Skills

Administrative experience

Multitasking

Record keeping

Microsoft Office

Customer enquiries

Team support

Tools

Microsoft Excel

Microsoft Word

Job description

Places for People is seeking a proactive Community Housing Coordinator to provide high-quality administration and business support across Homes Plus teams. You will help manage tenancy changes, mutual exchanges, permissions, references, aids and adaptations, and coordinate contractor access to meet compliance requirements.

You will maintain accurate records across key systems, handle invoices and council tax queries, respond to customer enquiries by phone, email or in person, and support