Community Housing Coordinator: Admin, Compliance & Impact

Places for People; City of Edinburgh; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Bonus scheme

36 days holiday

Healthcare cashback

Wellbeing support

Place Rewards

Training & development

Recognition programs

Inclusion & wellbeing

Gym membership

Life Assurance

Job summary

Places for People, the UK's leading social enterprise, is seeking a Community Housing Coordinator to deliver high-quality administrative and business support across Homes Plus teams. You will help ensure customers receive an efficient and responsive service, handling tenancy changes, references, permissions and administration with accuracy.

You will maintain records in key systems, support lettings and marketing processes, coordinate contractor access for compliance, and assist with financial

Qualifications

• Experience in an administrative, coordination or business support role.
• Demonstrable ability to manage multiple tasks and priorities within a busy environment.
• Experience maintaining accurate records and updating databases or case management systems.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Experience handling customer enquiries and providing administrative support to operational teams.

Responsibilities

• Provide a high-quality administration and business support service across Homes Plus teams.
• Support tenancy changes, mutual exchanges, permissions, landlord references, aids and adaptations, and tenancy administration.
• Assist with lettings and marketing processes, including void management, tenancy terminations and creation.
• Maintain accurate records across key systems, manage alerts and case updates, and support tenancy enforcement administration.
• Provide financial administration support through raising purchase orders, processing invoices and handling council tax queries.

Skills

Administrative support

Multi-tasking

Record keeping

Microsoft Office

Customer enquiries

Tools

Housing management systems

Case management software

Job description

Places for People, the UK's leading social enterprise, is seeking a Community Housing Coordinator to deliver high-quality administrative and business support across Homes Plus teams. You will help ensure customers receive an efficient and responsive service, handling tenancy changes, references, permissions and administration with accuracy.

You will maintain records in key systems, support lettings and marketing processes, coordinate contractor access for compliance, and assist with financial