Community Housekeeper: Elevate Resident Experience

Greystar Worldwide, LLC; Glasgow; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

Greystar in Glasgow is seeking a diligent cleaner to ensure the overall cleanliness and appearance of the community, covering internal spaces, reception, and amenities to enhance resident experience.

You'll work with the onsite team to respond to queries, perform daily cleaning across reception, offices, common areas, and restrooms, and help prepare market-ready show flats. Prioritize health and safety, use cleaning fluids and tools properly, and communicate hazards to the Community Manager.

Qualifications

• Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals
• Knowledge and understanding of UK health and safety requirements
• Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools

Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception, offices, common spaces and restrooms.
• Checks on a daily basis all amenity areas and cleans where required.
• Carries out a full litter pick daily to all external areas in the community.
• Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
• Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Ad hoc requests to address Resident concerns or queries
• Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
• Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.

Skills

Reading and writing English

UK health and safety knowledge

Safe use of cleaning fluids and tools

Tools

Cleaning fluids

Job description

Greystar in Glasgow is seeking a diligent cleaner to ensure the overall cleanliness and appearance of the community, covering internal spaces, reception, and amenities to enhance resident experience.

You'll work with the onsite team to respond to queries, perform daily cleaning across reception, offices, common areas, and restrooms, and help prepare market-ready show flats. Prioritize health and safety, use cleaning fluids and tools properly, and communicate hazards to the Community Manager.