Community-Focused Retail Associate

CO-OP; Fen Ditton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Full training and career development

30% discount on Co-op products

Flexible pay access

Pension with up to 10% employer

31 days holiday incl. bank holidays

GP access 24/7 and support programme

Cycle-to-work scheme

Market-leading policies

Job summary

Co-op is hiring a Customer Team Member to join a friendly, fast-moving store. You’ll help deliver essential services, support daily operations, and assist on the shop floor and tills to create a great shopping experience for customers.

You’ll promote Co-op Membership and engage with the community. This role is ideal for someone who enjoys retail, works well in a team, and can adapt to flexible shifts in a busy store environment.

Qualifications

• A genuine passion for helping people and delivering great customer service.

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community
• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Skills

Customer service

Teamwork

Flexibility

Retail interest

Job description

Co-op is hiring a Customer Team Member to join a friendly, fast-moving store. You’ll help deliver essential services, support daily operations, and assist on the shop floor and tills to create a great shopping experience for customers.

You’ll promote Co-op Membership and engage with the community. This role is ideal for someone who enjoys retail, works well in a team, and can adapt to flexible shifts in a busy store environment.