Customer Service Champion - Retail Team

CO-OP; Essex; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

30% discount on Co-op products

Pension scheme (up to 10% employer)

31 days holiday (pro rata part-time)

Cycle-to-work scheme

Full training and career development

Job summary

Co-op is seeking a Customer Team Member to join a friendly, fast-moving store in your community. You’ll deliver welcoming service, help customers, and support daily operations on the shop floor and tills.

You’ll gain full training, competitive shifts, and a pension with employer contributions. The role supports local charities and encourages Co-op membership.

A genuine passion for helping people and working in retail is valued, with flexible hours across several shifts.

Qualifications

• No specific experience required; passion for helping people is valuable.
• Flexible across a number of shifts and works well in a team.
• Interest in retail and busy store environment.

Responsibilities

• Deliver friendly, thoughtful service and resolve issues on the shop floor.
• Keep shelves stocked, check prices and product dates.
• Operate tills and support daily store operations.
• Promote Co-op membership to customers.

Skills

Customer service

Teamwork

Flexible shifts

Retail experience

Job description

Co-op is seeking a Customer Team Member to join a friendly, fast-moving store in your community. You’ll deliver welcoming service, help customers, and support daily operations on the shop floor and tills.

You’ll gain full training, competitive shifts, and a pension with employer contributions. The role supports local charities and encourages Co-op membership.

A genuine passion for helping people and working in retail is valued, with flexible hours across several shifts.