Customer Experience Specialist

Tennessee Farmers Cooperative Inc; Royal Leamington Spa; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave 30 days

Health & Wellbeing Programmes

Training & Development

Family leave

Job summary

OurCoop is seeking a Customer Service Assistant to ensure a smooth checkout experience and a welcoming store environment. You will help customers, replenish stock, and maintain attractive displays, contributing to a seamless shopping journey.

The role emphasizes customer focus, effective communication, and teamwork, with a resilient and friendly approach during busy periods. This is a position that values inclusivity and transferable skills, within a supportive retail setting.

Qualifications

• Customer-focused with a drive to deliver excellent store experiences.
• Strong listening and communication skills for engaging with customers and colleagues.
• Resilient and enthusiastic, able to support teammates during busy periods.

Responsibilities

• Go the extra mile to ensure customers have a fantastic store experience.
• Provide customers with a speedy and convenient checkout process.
• Replenish stock to keep products available for purchase.
• Keep the store welcoming and presentable at all times.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

OurCoop is seeking a Customer Service Assistant to ensure a smooth checkout experience and a welcoming store environment. You will help customers, replenish stock, and maintain attractive displays, contributing to a seamless shopping journey.

The role emphasizes customer focus, effective communication, and teamwork, with a resilient and friendly approach during busy periods. This is a position that values inclusivity and transferable skills, within a supportive retail setting.