Community Engagement & Resident Voice Officer

Chime Housing; Watford; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave (pro rata)

Employer pension contribution up to 10

Job summary

Chime Housing is seeking a friendly, proactive Resident Voice Officer in Watford to strengthen communities. You’ll plan events, engage residents and local groups, and help people have a say in services.

The role blends outreach with practical delivery, requiring energy, reliability, and a passion for inclusive neighbourhoods. You’ll work 37 hours per week, on site, with opportunities to collaborate across teams and external partners.

Qualifications

• Friendly, upbeat and approachable; enjoys interacting with people.
• Experience in community engagement is beneficial but attitude matters more.
• Willing to work evenings and occasional weekends.
• Full driving licence and access to a car required.

Responsibilities

• Plan and deliver community events and activities.
• Build relationships with residents, community groups and local partners.
• Support people to have a voice in shaping local services and projects.
• Help community organisations access funding, training and development opportunities.
• Promote projects and share positive stories from our communities.
• Collect feedback and measure the impact of engagement activities.
• Support people to improve their digital skills and confidence.
• Work with residents to develop ideas that improve neighbourhoods.
• Be a champion for inclusion and equal opportunities.

Skills

Communication

Inspiring others

Organisation

Microsoft Office

People-focused

Creativity

Initiative

Positivity

Flexible hours

Driving licence

DBS check

Tools

MS Office

Job description

Chime Housing is seeking a friendly, proactive Resident Voice Officer in Watford to strengthen communities. You’ll plan events, engage residents and local groups, and help people have a say in services.

The role blends outreach with practical delivery, requiring energy, reliability, and a passion for inclusive neighbourhoods. You’ll work 37 hours per week, on site, with opportunities to collaborate across teams and external partners.