Community Engagement Lead

Confidential; Cambridgeshire and Peterborough; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Flexible working arrangements

Time off in lieu

25 days annual leave + bank holidays

Workplace pension

Job summary

Caring Together Charity is seeking a Community Engagement Lead to champion community outreach across Cambridgeshire, Peterborough and Norfolk. You will build partnerships with GP practices, schools, local authorities and voluntary groups, delivering talks, workshops and events to raise awareness of unpaid carers.

The role requires regular travel, some evenings and weekends, and a proactive, people-focused approach to improve accessibility and support networks for carers and families.

Qualifications

• Experience in engaging with diverse communities.
• Strong communication and storytelling skills.
• Ability to develop partnerships with healthcare, community groups and local authorities.

Responsibilities

• Build and maintain relationships with healthcare professionals and community groups.
• Represent Caring Together Charity at events and forums.
• Deliver engaging talks, workshops and training sessions.
• Plan annual community outreach programme and events.
• Identify underserved communities and develop inclusive outreach approaches.
• Coordinate volunteers and track engagement data in CRM.
• Report outcomes against KPIs and manage stakeholder communications.

Skills

Public speaking

Relationship-building

Community outreach

Event planning

CRM

PowerPoint

Driving licence

Tools

CRM (Salesforce)

Job description

Community Engagement Lead

Salary: £30,000-£33,500 per annum, depending on experience

Hours: 37 hours per week, including some evening and weekend working

Contract: Permanent

Location: Hybrid, with extensive travel across Cambridgeshire, Peterborough and Norfolk

Closing date: 9.00am on 7 October 2026

Are you a natural relationship-builder who enjoys connecting with people and bringing communities together? Could you help raise awareness of unpaid carers and build partnerships that make a meaningful difference?

About Caring Together

For over 40 years, Caring Together Charity has been supporting families who are living with an illness or disability.

Our vision is a world with no unpaid carer in crisis, isolated or struggling alone. Three in five of us will become a carer at some point in our lives, and we are here to provide emotional and practical support and advice to unpaid carers of all ages and their families.

About the role

As our Community Engagement Lead, you will be an ambassador for Caring Together Charity across Cambridgeshire, Peterborough and Norfolk.

You will build meaningful partnerships with healthcare professionals, community and voluntary organisations, local authorities, schools, faith groups and businesses. Through presentations, workshops, networking and community events, you will help more people recognise unpaid carers and understand how our services can support them.

You will also identify opportunities to reach underserved communities, support community fundraising and gather stories and insights that demonstrate the impact of our work.

This is a varied, outward-facing role requiring regular travel and some evening and weekend work. You will have the freedom to manage your own workload, develop new relationships and shape an annual programme of community outreach activity.

What you'll do

• Build and maintain relationships with GP practices, Primary Care Networks, pharmacies, hospitals, social prescribing teams and other healthcare professionals.
• Develop partnerships with community groups, voluntary organisations, local authorities, schools, faith groups and businesses.
• Represent Caring Together Charity at networking forums, community events, conferences, county shows and health and wellbeing fairs.
• Prepare and deliver engaging presentations, talks, workshops and training sessions.
• Plan and co-ordinate an annual programme of community outreach activities and events.
• Identify underserved communities and develop inclusive approaches to improve awareness and accessibility.
• Create engaging exhibition stands, information displays and resources.
• Build relationships with organisations interested in fundraising, sponsorship or partnership opportunities.
• Support community fundraising initiatives alongside fundraising colleagues.
• Gather case studies, stories, feedback and content for newsletters, social media and other communications.
• Maintain accurate records of contacts, partnerships and engagement activity on our CRM system.
• Monitor outcomes and report against agreed objectives and KPIs.
• Co-ordinate volunteers supporting community outreach and engagement activities.

About you

• Has experience of proactively working with a range of community partners.
• Is a natural communicator and relationship-builder, with warmth and authenticity.
• Is a confident and engaging public speaker.
• Has experience of delivering presentations and talks to different audiences.
• Can create engaging displays and represent an organisation effectively at events.
• Is highly organised and able to manage their own workload and priorities.
• Can identify and develop new partnership and engagement opportunities.
• Is comfortable using Microsoft Office, including creating PowerPoint presentations.
• Records information accurately and understands the importance of timely reporting.
• Is self-motivated, collaborative and committed to making a positive difference.
• Has a positive, practical and solutions-focused approach.
• Has a full driving licence, access to their own vehicle and the ability to travel extensively across our region.
• Can regularly work evenings and weekends when required.

Experience within healthcare, the voluntary sector or a community engagement role would be an advantage. Knowledge or personal experience of unpaid caring, experience of using Salesforce or another CRM system, and experience of supporting volunteers would also be welcomed.

Skills, attitude and experience are more important to us than specific qualifications.

What you can expect

• A salary of £30,000-£33,500, depending on experience.
• 25 days' annual leave plus bank holidays.
• The option to buy or sell annual leave in line with our policy.
• Flexible working arrangements where these can be mutually agreed.
• Time off in lieu for additional evening and weekend hours worked.
• A workplace pension in line with auto-enrolment requirements.
• The opportunity to develop meaningful partnerships and shape community engagement across our region.
• The chance to make a positive difference to unpaid carers and families across Cambridgeshire, Peterborough and Norfolk.

We are proud to be an equal opportunities employer. We welcome applicants from all backgrounds and celebrate different approaches, experiences and points of view.

Caring Together Charity is committed to safeguarding and promoting the welfare of adults at risk and children. The successful candidate will be required to complete a Disclosure and Barring Service check appropriate to the role.