Job summary
Location:
- Keyfocus on working within local Cambridgeshire communities, with some homeworking.
- Basedat EACH's Milton Hospice (CB24 6AB) for meetings, training, and team activitiesas required.
Salary: £25,700 - £27,500 per annum, dependent on experience
Hours:
- Full time, 37.5 hours per week(Monday Friday)
- Job share applications will beconsidered. Please indicate in your application if you wish to apply on thisbasis. For part-time hours, salary will be pro rata.
- Please note that flexibility towork occasional evenings and weekends is required.
Contract: Permanent
*A current full, validdriving license and access to own vehicle is essential for this role*
At East Anglia's Children's Hospices(EACH), we support children andyoung people with life threatening conditions, and their families, to receivecare where and when they need it.
We are strengthening how we work withcommunities to ensure more families can access support earlier, feel connected,and receive care in a way that reflects their individual needs.
We are looking for a CommunityConnector to help build meaningful relationships across ourcommunities, improve access to our services, and support inclusive, communitybasedapproaches to care.
About the role
This is an opportunity to play a key rolein developing connections between EACH and the communities we serve.
Main duties of the job
You will:
- Buildrelationships with local communities, organisations and partners to increaseawareness of EACH services
- Work alongsideunderrepresented communities to support more equitable access to care
- Supportoutreach activity, events and communitybased initiatives across the region
- Work withfamilies and partners to coproduce inclusive engagement opportunities
- Provideinformation, advice and signposting to families and professionals
- Contribute todeveloping approaches that enable care beyond hospice settings
You will also work closely with colleaguesacross care, volunteering and fundraising teams to ensure a joined up andcoordinated approach.
About you
We welcome applications from people with arange of experiences, including those working in health, social care, communityor voluntary settings.
You will bring
- Experience ofworking with families, communities or partner organisations
- Experiencesupporting community based activities, outreach or engagement
- The ability tocommunicate clearly with different audiences
- The ability tobuild and maintain positive working relationships
- An awareness ofequity, diversity and inclusion in community settings
We would particularly like to hearfrom individuals who have connections within local communities in thePeterborough area.
About us
Comprehensive range of benefits:
- Freeonsite parking & subsidised meals at our hospices
- Poolcar provided when working in the community
- Employeehealth cash plan & wellbeing support schemes
- NHSpension - continuation if already contributing
- EnhancedAnnual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additionalholiday purchase scheme
- AVIVApension package up to 7% Employer Contribution including Life Assurance
- Freeeye tests & cycle to work scheme
East Anglia's Children's Hospices (EACH) supports families and caresfor children and young people with life threatening conditions acrossCambridgeshire, Essex, Norfolk and Suffolk.
At EACH we believe in fostering a workplace where every individualfeels valued and respected. We are committed to building a culture ofinclusion where differences are embraced. We are actively seeking talentfrom all walks of life, recognising that diversity drives innovation,creativity and success.
Join us on a journey to create a more inclusive workplace, whereeveryone has equal opportunities to grow, contribute and succeed. We welcomecandidates from all backgrounds to apply for opportunities at EACH andadjustments will be made to facilitate the application and selectionprocess.
Job responsibilities
- Proactively build and maintain relationshipswith local communities, organisations and partners to promote awareness andunderstanding of EACH services.
- Identify and engage with under-representedgroups and communities who may face inequalities in accessing hospice care.
- Plan and deliver community engagementactivities, including events, group work and wellbeing initiatives.
- Facilitate or support community groups thatenable peer connection and inclusion.
- Map community networks and identifyopportunities for partnership working.
- Support and deliver community-based engagementopportunities and local events across the hospice catchment area.
- Work in partnership with families, communitiesand external organisations to co-produce inclusive and meaningful engagementopportunities.
- Ensure the voices and experiences of familiesand communities inform engagement approaches and contribute to servicedevelopment.
- Build effective partnerships with voluntary,community and statutory organisations.
- Support the development and delivery ofcommunity-based programmes, group work and wellbeing activities.
- Support opportunities that enable connection,peer support and a sense of belonging for families within their communities.
- Provide information, advice and signposting tofamilies and professionals, supporting appropriate referrals into EACHservices.
- Contribute to the development ofcommunity-based programmes aligned to EACHs care strategy.
- Work with the line manager to develop andimplement a local delivery plan, based on organisational priorities andemerging insight from communities.
- Work collaboratively with clinical, care,volunteering and fundraising teams to ensure a coordinated approach tocommunity engagement.
- Support, involve and coordinate volunteerswithin community engagement initiatives, recognising their contribution toEACH.
- Support the development of a compassionatecommunities approach, recognising the role of communities in supportingfamilies beyond hospice services.
- Maintain accurate and up-to-date records ofengagement activity, contacts and outcomes in line with EACH policies andsystems.
- Coordinate information relating to communityengagement activity, partners and volunteers.
- Contribute to data collection, reporting andevaluation of community engagement activity to demonstrate impact, generateinsight and inform service development.
- Represent EACH at community meetings, forumsand events, promoting the organisation and its values.
- Maintain awareness of the diversity andcultural needs of the communities served by EACH.
- Travel across the region to deliver engagementactivities and build community relationships.
- Participate in team meetings, supervision,training and organisational activities.
- Maintain appropriate professional boundaries at alltimes.
- Take responsibility for continuing professionaldevelopment, attending training, supervision and appraisal as required.
- Work flexibly to meet the needs of the service,including occasional evenings and weekends.
Person Specification
Experience
Essential
- Experience of working with families, communities or within health, social care or voluntary sector
- Experience of supporting community-based activities, events or groups
- Experience of building relationships with individuals or organisations
- Experience of working effectively as part of a team
- Experience of using Microsoft Office applications, particularly Outlook, Excel and Word, Outlook and Teams
Desirable
- Experience of working with under-represented or marginalised communities
- Experience of working with voluntary and community organisations
- Experience of supporting outreach or engagement initiatives
- Experience of leading or facilitating groups, activities or discussions
- Experience of outreach, engagement or partnership-building initiatives
- Experience of working across multiple community settings
Skills and Abilities
Essential
- Ability to communicate effectively with a wide range of people including children, young people, families and professionals
- Ability to develop and maintain positive working relationships
- Ability to work independently and use initiative within defined parameters
- Ability to plan, organise and deliver community-based activities
- Ability to collect, record and report information accurately
- Ability to adapt to changing priorities and manage own workload
Desirable
- Ability to motivate and engage individuals or groups
- Awareness of promotional or engagement methods (e.g. events, community networks, social media)
- Uses a range of approaches to problem solving and engaging others
Qualifications
Essential
- Demonstrates effective written and numerical skills
- Demonstrates clear and effective communication with a range of audiences, both verbally and in writing
- Awareness of equality, diversity and inclusion in community settings
- Knowledge of community engagement or community development approaches
Desirable
- Awareness of childrens palliative care, hospice services or voluntary sector provision
Other Requirements
Essential
- Current full, valid driving license and own transport
- Ability to travel to attend training at the other hospice sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
East Anglia's Children's Hospices
East Anglias Childrens Hospices (each)
Church Lane
Milton
CAMBRIDGE
CB24 6AB
United Kingdom