Community Energy Adviser

Citizens Advice; Alton; On-site; GBP 30,000 - 42,000; Part time

Job summary

Citizens Advice East Hampshire seeks a Community Energy Adviser to join our team in this new and rewarding role. The Rural Energy Connect project will deliver free, independent energy advice to vulnerable households across Mid-Hampshire.

The Adviser will work with clients in local areas, including home visits, to manage energy costs and access support schemes. Based at our Alton area office with travel to nearby communities, the role requires flexible hours (37 per week) and a fixed-term

Qualifications

• Self-motivated and compassionate Community Energy Adviser.
• Experience delivering energy advice and casework in community settings.
• Willingness to travel to community locations and home visits.

Responsibilities

• Provide community outreach, one-to-one energy advice, home visits and casework support.
• Help clients access support schemes and grants, improve energy efficiency and build energy resilience.

Job description

Location Base Office - subject to space Alton, Petersfield, Bordon. Travel to community locations will be required.

Workplace Office based

Contract Fixed term contract, until 30 September 2028

Working pattern Flexible

Hours per week 37 hours per week (Job share considered)

Interviews will take place on 27 November 2026.

About the role

The Role:

Be part of a fantastic local charity making a huge impact on the well-being of our community.

Citizens Advice East Hampshire are looking for a self motivated and compassionate Community Energy Adviser to join our team in this new and rewarding role. The Rural Energy Connect project will deliver free, independent and impartial energy advice to vulnerable households across Mid-Hampshire. The Community Energy Adviser will work with clients in their local area that are experiencing fuel poverty, energy affordability issues, debt, disconnection risk or difficulties managing their energy costs. The role will combine community outreach, one-to-one advice, home visits and casework support. Working in trusted community settings such as food banks, warm hubs and community venues, the Community Energy Adviser will help people understand and manage their energy situation, access support schemes and grants, improve energy efficiency and build longer-term financial and energy resilience.

The closing date for applications is 9am Thursday 19th November 2026. Interviews are expected to be held on the 27th November in our Bordon office GU35 0BS.